Sarah Coletti

Please accept my resume as an application for the position of customer service representative. I am very interested and strongly believe that my current experience, education, and passion for providing advice on requirements and procedures through policies make me an ideal candidate for this position. With a formal background in excellent customer service satisfaction, I am looking to transition into Blahhlah. I have previous knowledge of computers, mobiles, printers, and software for operating Microsoft systems in Windows 7 and up, performing end-user applications, diagnostics, and troubleshooting hardware. Demonstrates problem-solving skills and effectively handles inquiries and concerns. I am a highly motivated and self-assured person with good oral and written communication abilities, with an emphasis on rapport-building, listening skills, and strong attention to detail . I can analyze non-technical people's problems while employing patience, empathy, and understanding to continually provide excellent customer service. I successfully convert difficult-to-understand technical subjects into simple, approachable language. I have the skills to work independently as well as the ability to work in a team environment where I support the team, react to change productively, and handle various tasks assigned. I can assess and set goals while working under pressure in a multi-tasking setting due to my excellent time management and organization skills. I am a hard-working, ambitious employee who takes the initiative and always assists customers when needed. I work better in fast-paced environments, easily adjust to new situations, and handle anything thrown my way. I hope to meet you to discuss any opportunities you might have available. Kind Regards Sarah Coletti

• Full B, C, D, E, F, G license - 2021