Sarah Cole
Airdrie,AB
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service. Skilled in anticipating customer needs, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. I am a current accounting and finance student hoping to gain my CPA designation. looking for a summer or co-operative/internship in an accounting or bookkeeping position to expand my knowledge and prepare for work outside of university.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Moxies Bar & Grill
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Hostess
Moxie's Grill & Bar
06.2021 - 04.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
BBA - Accounting And Finance
Mount Royal University
Calgary, AB04.2026
No Degree - Business Administration
Red Deer Polytechnic
Red Deer, AB04.2023
High School Diploma -
W.H. Croxford High School
Airdrie, AB06.2021
Skills
- Order Management
- Guest Engagement
- Performance Improvement
- Energetic and positive
- Ability to remain highly organized
- Team oriented
- Strong work ethic
- Dependable and flexible
- Microsoft Excel Proficiency
Languages
English
Certification
Microsoft Excel Proficiency: MGMT 2262 Statistics for Business using Excel.
MGMT 2262- Statistics for Business
Descriptive and inferential statistical analysis while emphasizing thinking skills and Microsoft Excel Literacy.
Timeline
Server
Moxies Bar & Grill
04.2022 - Current
Hostess
Moxie's Grill & Bar
06.2021 - 04.2022
BBA - Accounting And Finance
Mount Royal University
No Degree - Business Administration
Red Deer Polytechnic
High School Diploma -
W.H. Croxford High School
Similar Profiles
Eric TuffourEric Tuffour
Line Cook at Moxies Bar & GrillLine Cook at Moxies Bar & Grill
MONICA CUINMONICA CUIN
Lead Server/Trainer at Moxies Bar & GrillLead Server/Trainer at Moxies Bar & Grill
IVY FEDDEMAIVY FEDDEMA
Service Bartender at Moxies Bar & GrillService Bartender at Moxies Bar & Grill
Lauren BriggsLauren Briggs
Server at Moxies Bar & GrillServer at Moxies Bar & Grill
Avineet BrarAvineet Brar
Sales Associate at TJX WinnersSales Associate at TJX Winners