Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Sarah Chiasson

Summary

Professionally trained Office Administrator with excellent communication and interpersonal skills, seeking to obtain a position as an Administrative Assistant. Demonstrates proven customer service and organizational abilities to manage administrative tasks effectively and efficiently, ensuring a high standard of professionalism and support within the workplace.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Administrative Support Worker (CR-03) 12 Operations Support Squadron Orderly Room

Department of National Defence
08.2021 - Current

Deliver exceptional customer service by professionally responding to inquiries via phone, in person, and email, ensuring clarity and timely resolution.

  • Maintain and accurately track leave statistics and administrative leave records, supporting effective personnel management.
  • Prepare, format, and distribute formal documents to members and various departments, ensuring consistency and adherence to organizational standards.
  • Access, update, and manage personal records for members, including education credentials and sensitive personal information, maintaining strict confidentiality.
  • Operate and troubleshoot office equipment to support daily administrative functions and workflow efficiency.
  • Organize, sort, and file documents in accordance with established filing systems, facilitating easy retrieval and record integrity.
  • Hold a valid Secret Security Clearance, enabling access to classified information and supporting secure operational environments.

Fashion Associate

Walmart Canada
09.2020 - 07.2021
  • Create attractive and engaging product displays to enhance customer experience.
  • Process and manage new inventory efficiently to ensure stock availability.
  • Maintain a tidy and organized sales floor to promote a pleasant shopping environment.
  • Keep inventory records current and accurate to support sales operations.
  • Greet customers warmly and provide outstanding customer service
  • Respond promptly to customer inquiries both by phone and in person.
  • Train new employees, sharing knowledge about the Capping Program and company procedures.
  • Utilize Sure-Check and inventory management systems to track and control stock levels.

Customer Service Desk Associate

Walmart Canada
10.2015 - 09.2020
  • Process payments accurately using both cash and POS systems.
  • Handle returns efficiently for both in-store and online purchases.
  • Stock and arrange merchandise on shelves to maintain an organized sales floor.
  • Process Western Union payments with attention to detail and compliance.
  • Separate and organize inventory into designated departments for easy access.
  • Manage gift card transactions and maintain records.
  • Make clear and timely announcements over the PA system.
  • Answer phone calls promptly and provide helpful information.
  • Direct customers to appropriate store areas based on their needs.
  • Proactively solicit sales of new or additional products and services.
  • Report daily sales and transaction details to management.

Child Care Provider

Owner/Operator
10.2007 - 10.2015
  • Ensured the recreational needs, safety, and meal management of children aged 0–10.
  • Provided nutritious meals and snacks to promote healthy eating habits.
  • Sanitized toys and play areas regularly to maintain a clean and safe environment.
  • Maintained a secure and hazard-free space to protect children’s well-being.
  • Communicated daily with parents or guardians regarding children’s behavior, activities, and any concerns.
  • Supported children’s emotional and social development by fostering understanding, empathy, and positive self-esteem.
  • Implemented safety protocols ensuring a secure environment for children.
  • Developed engaging educational activities to promote social and cognitive skills in children.
  • Assessed individual children's needs, tailoring activities to support personal growth and learning objectives.

Education

Office Administration Certificate -

Nova Scotia Community College
E-Campus
08.2021

High School Diploma - undefined

Islands Consolidated School
Freeport, Nova Scotia
06.2004

Skills

  • Excellent customer service skills with a strong focus on client satisfaction
  • Effective interpersonal communication, both verbal and written
  • Strong attention to detail and accuracy in all tasks
  • Skilled in prioritization and problem-solving under pressure
  • Exceptional organization and planning abilities
  • Professional demeanor and work ethic
  • Proficient in Microsoft Office Suite, including Excel (fluent)
  • Experienced with Sage 50 accounting software
  • Skilled in editing and proofreading documents
  • Database management expertise
  • Bookkeeping and financial record maintenance
  • Efficient filing and paper management systems
  • Highly self-motivated and able to work independently
  • Knowledgeable of Department of National Defence (DND) publications
  • Experienced in Guardian Program operations
  • Familiar with Monitor Mass Program

Awards

12 Wing Commander Coin

September 2023

Certification

  • Workplace Hazardous Materials Information System (WHMIS) September 2020


  • Occupational Health & Safety (OH&S) September 2020

Timeline

Administrative Support Worker (CR-03) 12 Operations Support Squadron Orderly Room

Department of National Defence
08.2021 - Current

Fashion Associate

Walmart Canada
09.2020 - 07.2021

Customer Service Desk Associate

Walmart Canada
10.2015 - 09.2020

Child Care Provider

Owner/Operator
10.2007 - 10.2015

High School Diploma - undefined

Islands Consolidated School

Office Administration Certificate -

Nova Scotia Community College
Sarah Chiasson