Sarah Burnand
Calgary,AB
Summary
Highly experienced individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
Can West Legacy Inc
Calgary, AB
10.2005 - 05.2023
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Developed, maintained and utilized diverse client base.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
Education
Diploma - Addictions And Mental Health
CDI College
Calgary, AB09.2024
Certificate - Personal Care Attendant
Chinook Learning Services
Calgary, AB10.2003
High School Diploma -
Lord Beaverbrook High School
Calgary, AB05.2002
Skills
- Customer Service
- Relationship Building
- Attention to Detail
- Goals and Performance
- Exceptional Customer Service
- Relationship Development
- Product Knowledge
- Driven
- Email and Phone Etiquette
- Issue Resolution
- Cheerful and Energetic
- Organized and Efficient
Accomplishments
- Achieved 7 years of sobriety through effectively attending and being apart of the fellowship of AA and NA. Attending regular meetings and working with my sponsor and sponsee's
Section name
I was a panel coordinator for 18 months with the fellowship of Narcotics Anonymous. I facilitated meetings on a monthly basis. Sharing hope and strength to recovering addicts to find a new way to live.
Timeline
Inside Sales Representative
Can West Legacy Inc
10.2005 - 05.2023
Diploma - Addictions And Mental Health
CDI College
Certificate - Personal Care Attendant
Chinook Learning Services
High School Diploma -
Lord Beaverbrook High School