Sarah Burnand
Calgary,AB
Summary
Highly experienced individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
Can West Legacy Inc
10.2005 - 05.2023
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Developed, maintained and utilized diverse client base.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
Education
Diploma - Addictions And Mental Health
CDI College
Calgary, AB09.2024
Certificate - Personal Care Attendant
Chinook Learning Services
Calgary, AB10.2003
High School Diploma -
Lord Beaverbrook High School
Calgary, AB05.2002
Skills
- Customer Service
- Relationship Building
- Attention to Detail
- Goals and Performance
- Exceptional Customer Service
- Relationship Development
- Product Knowledge
- Driven
- Email and Phone Etiquette
- Issue Resolution
- Cheerful and Energetic
- Organized and Efficient
Accomplishments
- Achieved 7 years of sobriety through effectively attending and being apart of the fellowship of AA and NA. Attending regular meetings and working with my sponsor and sponsee's
Section name
I was a panel coordinator for 18 months with the fellowship of Narcotics Anonymous. I facilitated meetings on a monthly basis. Sharing hope and strength to recovering addicts to find a new way to live.
Timeline
Inside Sales Representative
Can West Legacy Inc
10.2005 - 05.2023
Diploma - Addictions And Mental Health
CDI College
Certificate - Personal Care Attendant
Chinook Learning Services
High School Diploma -
Lord Beaverbrook High School
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