Sarah Bryant
Barrie,ON
Summary
Highly skilled office professional with an impressive background of superior client service in fast-paced, multi-tasking environments.
Overview
24
24
years of professional experience
Work History
Financial Advisor
Meridian Credit Union
Owen Sound, Canada
04.2025 - 04.2026
- Provided tailored financial services and products based on client needs.
- Recommended mutual fund investments aligned with client objectives.
- Focused on client needs while driving business growth.
- Supervised branch operations, ensuring accurate opening, balancing, and closing procedures.
Transportation Coordinator
Home and Community Support Services
01.2024 - 03.2025
- Booked accessible transportation services for seniors and community members, facilitating access to essential activities.
- Booked transportation for the day program at Lee Manor with HCSS.
- This may include visits to the hospital, doctor, dentist, lab work, x-rays, or optometrist.
- Coordinated transportation for day program at Lee Manor with HCSS.
- Assisted seniors with daily activities to improve their independence and well-being. to enhance their quality of life. with daily needs, assisting with their needs and making a difference in the lives of the people in our community whether by phone or in-person.
Financial Services Representative
TD Bank
Owen Sound, Canada
10.2014 - 12.2023
- Collaborated with clients at TD Bank to deliver tailored financial services products that meet individual needs.
- I arrange client mortgages and other forms of credit lending as well as work with client estate settlements.
- Arranged client mortgages and credit lending for various financial needs.
- Supervised branch operations, including opening, balancing, and closing procedures, ensuring accuracy and compliance.
- Supervised daily branch operations to ensure compliance and efficiency.
Customer Service Representative
TD Bank
Owen Sound/Guelph, Canada
11.2009 - 10.2014
- Prior to my promotion to Financial Services Representative, I worked front line at TD Bank as a Customer Service Representative.
- Delivered exceptional customer service, consistently exceeding client satisfaction and referral goals.
- Interacted with individual and business clients to facilitate daily banking transactions and address their needs.
- Ensured compliance with regulatory and professional standards across all interactions and transactions.
Restaurant Manager
Ice house restaurant
Campbellville, Ontario
01.2008 - 08.2012
- Managed daily restaurant operations to ensure smooth service and customer satisfaction.
- Supervised staff training and development to enhance team performance and efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Provided exceptional customer service in a fast-paced dining environment.
- Managed customer orders and ensured timely delivery of food and beverages.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Attended to guests' needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Complied with safety procedures when handling food items or cleaning materials.
- Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Host/Server
Delaneys restaurant
Guelph, Ontario
09.2002 - 09.2005
Education
Investment Funds - mutual funds license
Canadian Securities Institute
OSSD -
Centennial Collegiate Vocational Institute
GuelphSkills
- Financial Product Knowledge
- Client Relationship Management
- Financial Transaction Management
- Client Needs Assessment
- Customer engagement
- Customer service
- MS Office Proficient
- Multitasking and organization
- Work under pressure
- Team collaboration
- Accurate and Efficient
- Excellent Communicator
- Loyal and Reliable
- Financial Product Knowledge
Cover Letter
City of Owen Sound Hiring Team, I am writing in response to your advertisement for a position with the City of Owen Sound as a Customer Service Representative. I am confident that my skills and my passion for technology, people and processes are a perfect match for this position. I would bring to your organization a broad range of skills, including: Attention to detail, Excellent written and oral communication, Highly dependable, Convergent thinker, Very interpersonal and customer-centric. I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 226-668-0827 or by email at Sarah_Bryant55@hotmail.com. I have enclosed my resume for your review, and I look forward to hearing from you. Thank you for your consideration., Sincerely,, Sarah Bryant
Activities
City of Owen Sound Hiring Team, I am writing in response to your advertisement for a position with the City of Owen Sound as a Customer Service Representative. I am confident that my skills and my passion for technology, people and processes are a perfect match for this position. I would bring to your organization a broad range of skills, including: Attention to detail, Excellent written and oral communication, Highly dependable, Convergent thinker, Very interpersonal and customer-centric. I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 226-668-0827 or by email at Sarah_Bryant55@hotmail.com. I have enclosed my resume for your review, and I look forward to hearing from you. Thank you for your consideration., Sincerely,, Sarah Bryant
Timeline
Financial Advisor
Meridian Credit Union
04.2025 - 04.2026
Transportation Coordinator
Home and Community Support Services
01.2024 - 03.2025
Financial Services Representative
TD Bank
10.2014 - 12.2023
Customer Service Representative
TD Bank
11.2009 - 10.2014
Restaurant Manager
Ice house restaurant
01.2008 - 08.2012
Host/Server
Delaneys restaurant
09.2002 - 09.2005
Investment Funds - mutual funds license
Canadian Securities Institute
OSSD -
Centennial Collegiate Vocational Institute