Sarah Brettone
Richmond Hill,ON
Summary
Results-driven professional with extensive experience in administration, team leadership, and operations management. Skilled at coordinating office functions, managing logistics, optimizing workflows, and supporting executives. Known for strong communication, problem-solving, and the ability to thrive in fast-paced, high-volume environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager/Bartender Shift Manager
St. Louis Bar and Grill
09.2022 - Current
- Oversee daily operations to ensure efficient service delivery and customer satisfaction.
- Managed staff scheduling, optimizing team performance during peak hours.
- Trained and mentored team members, fostering a collaborative work environment.
- Maintained professional, organized, and safe environment for employees and patrons.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Logistics Coordinator/Administrative Assistant
Seenergy Foods Limited
01.2021 - 10.2024
- Coordinated logistics operations to ensure timely delivery of products across multiple distribution channels.
- Managed inventory control systems to optimize stock levels and reduce excess costs.
- Collaborated with suppliers to streamline order processing, enhancing supply chain efficiency.
- Developed training materials for new staff on logistics protocols and best practices.
- Assisted in budget preparation, invoice processing, and financial tracking using SAP.
- Managed executive scheduling, payroll support, and day-to-day office operations to ensure efficiency.
- Tracked orders and notified customers of status or potential delays.
Cosmetic Beauty Advisor
Shoppers Drug Mart
02.2016 - 01.2023
- Advised customers on skincare and cosmetic products to enhance their beauty routines.
- Conducted product demonstrations to educate clients on application techniques and benefits.
- Maintained up-to-date knowledge of industry trends and new product launches to inform clients.
- Collaborated with team members to create visually appealing product displays to increase customer engagement.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Implemented targeted marketing strategies to engage potential customers both online and in person.
Receptionist
Remax Realty
01.2015 - 01.2016
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Coordinated appointment scheduling for staff and clients, optimizing daily workflows.
- Maintained accurate records of visitor logs and office communications.
- Responded promptly to client inquiries, enhancing overall customer satisfaction levels.
Bookkeeping Assistant/Receptionist
Rotondo Associates
03.2013 - 01.2015
- Processed invoices and managed accounts payable to ensure timely payments.
- Reconciled bank statements with internal records, maintaining accuracy in financial reporting.
- Supported month-end closing activities by preparing journal entries and account reconciliations.
- Maintained inventory of office supplies and placed orders.
Education
BBA - Human Resources Management
Canadian College
Mississauga, ON11-2026
High School Diploma -
Alexander Mackenzie High School
Richmond Hill, ON06-2013
Skills
- Collaborative decision-making
- Administrative support
- Office Management
- Scheduling & Payroll
- Logistics Coordination
- Collaborative team management
- Inventory & supplies management
- Client engagement
- Proficient in Microsoft Office
- SAP & Salesprsons
- Workflow Optimazation
- Event Planning
- Mediation and conflict resolution
Accomplishments
- Reduced labor costs by reworking schedules.
- Improved team productivity with morale-boosting incentives.
- Supervised team of 65 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
OMVIC CERTIFIED
Knowledge of OMVIC disclosure rules, contract requirements, and consumer protection standards. Having the ability to ensure all vehicle sales documentation is accurate nd compliant.
Certification
- Smart Serve Certified
- OMVIC licensed
- SAP
- Salesforce Training
- First Aid & CPR - Level C
- WHMIS
- Microsoft Office certified
- Supervisory Training
Timeline
Manager/Bartender Shift Manager
St. Louis Bar and Grill
09.2022 - Current
Logistics Coordinator/Administrative Assistant
Seenergy Foods Limited
01.2021 - 10.2024
Cosmetic Beauty Advisor
Shoppers Drug Mart
02.2016 - 01.2023
Receptionist
Remax Realty
01.2015 - 01.2016
Bookkeeping Assistant/Receptionist
Rotondo Associates
03.2013 - 01.2015
BBA - Human Resources Management
Canadian College
High School Diploma -
Alexander Mackenzie High School