Sarah Bravo-Juarez

Customer service

• Exercised composure under pressure and in escalated customer service scenarios.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
• Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.
• Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
• Helped children learn how to complete small chores appropriate for age level.
• Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
• Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
• Enhanced children''s well-being by providing a safe and nurturing environment.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Worked flexible schedule and extra shifts to meet business needs.