Sarah Bomonti
North York,ON
Summary
Passionate and dependable team player with a positive attitude. Motivated and friendly with exceptional social skills and customer service background. Detail-oriented and strong organizational skills.
Overview
15
15
years of professional experience
Work History
Medical Data Entry Specialist
HCI Solutions AG
06.2015 - 05.2020
- Supervision of Medical Data Specialist Team.
- Managed the team work schedule.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Compared transcribed data with source document to detect and correct errors.
Retail Sales Representative
Victorinox Swiss Army
09.2013 - 01.2015
- Welcomed customers and helped with product questions, selections, and purchases.
- Generated brand awareness and positive product impressions to increase sales.
- Maintained clean sales floor and straightened and faced merchandise.
- Managed cash register after end of shift to balance and record accurate transactions.
Medical Call Center Representative
HCI Solutions AG
10.2010 - 04.2013
- Responded to customer calls and emails to answer questions about products and services.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Trained new personnel regarding company operations, policies and services.
Pharmacy Technician Trainee
Dropa Drugstore
08.2005 - 09.2010
- Welcomed customers to pharmacy and answered questions relating to over-the-counter products.
- Communicated with patients to collect information about medical conditions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Complete Barista Training Level 1-3
Canadian Barista Academy
11.2023
Associate of Science -
WKS Apprenticeship Pharmacy Technician
Bern08.2009
High School Diploma -
OSZ Studen
Switzerland07.2005
Skills
- Friendly, Reliable and Responsible
- Exceptional Customer Service and Positive Customer Engagement
- Quality Control Analysis
- Team Supervision
- Coffee and Espresso Machine Operation
- Beverage and Food Preparation
Languages
English
Full Professional
German
Native or Bilingual
French
Limited Working
Timeline
Medical Data Entry Specialist
HCI Solutions AG
06.2015 - 05.2020
Retail Sales Representative
Victorinox Swiss Army
09.2013 - 01.2015
Medical Call Center Representative
HCI Solutions AG
10.2010 - 04.2013
Pharmacy Technician Trainee
Dropa Drugstore
08.2005 - 09.2010
Complete Barista Training Level 1-3
Canadian Barista Academy
Associate of Science -
WKS Apprenticeship Pharmacy Technician
High School Diploma -
OSZ Studen
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