Sarah Block
Calgary
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in communication and problem-solving and ensuring customer satisfaction. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
27
27
years of professional experience
Work History
Administrative Assistant to the Chair
Mount Royal University
01.1999 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Sales Associate
Pasu Farm, CFM
11.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Stall Manager, CFM
Lund's Organic Farm
07.2012 - 06.2019
- Interacted with customers, selling, answering questions about our organic vegetables
- Hired and supervised help when needed
- Worked at the farm, packing produce for market sale
Education
BBA - Accounting
Mount Saint Vincent University
Halifax06-1986
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
Languages
English
Native or Bilingual
Timeline
Sales Associate
Pasu Farm, CFM
11.2019 - 03.2020
Stall Manager, CFM
Lund's Organic Farm
07.2012 - 06.2019
Administrative Assistant to the Chair
Mount Royal University
01.1999 - Current
BBA - Accounting
Mount Saint Vincent University
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