Sarah Blackburn
Abbotsford,British Columbia
Summary
Motivated college student with a track record of academic excellence looking for part-time work as a barista. Skillful in memorizing drink orders, maintaining, and operating machines and taking customer orders. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server Assistant
Richmond Golf and Country Club
Richmond, BC
06.2023 - Current
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Verified adequate levels of supplies such as linens, trays and restocked low items
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Server/Barista
Two Sisters Cafe
Smithers, BC
09.2021 - 06.2022
- Managed coffee orders and order payments
- Coordinated the kitchen-service flow of orders and constantly monitored clients satisfaction
- Memorized drink orders and preferences for regular customers to build rapport and increase brand loyalty
- Greeted and served an average of 150+ customers daily, providing prompt, personalized, and friendly service in a fast paced environment
- Ensured the cafe was clean and organized
Server
UFO on Main
Smithers, BC
06.2020 - 09.2020
- Provided excellent customer service to ensure satisfaction.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Customer Service
Tim Hortons
Smithers, BC
06.2018 - 10.2019
- Greeted customers and took their orders in a friendly and efficient manner.
- Operated cash register to process customer payments accurately and efficiently.
- Maintained cleanliness of work area by sweeping floors, washing dishes, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Served orders to customers at the drive-thru window and counter.
Education
Bachelor of Arts - Non Profit Global Leadership
Summit Pacific College
Abbotsford, BC04-2026
Omega Global Certificate
Summit Pacific College
Abbotsford, BC04-2023
High School Diploma -
Bulkley Valley Christian School
Smithers, BC06-2021
Skills
- Dependable
- Able to work in a fast-paced environment
- Willingness to learn
- Effective communicator
- Great at building customer appreciation
- Prompt and courteous service
- Good organizational and multitasking skills
Certification
Serving It Right, Responsible Service BC, August 2023
Expires: August 2028
Volunteer
City Reach, Vancouver, BC September 2022 - April 2023
References
References available upon request.
Timeline
Server Assistant
Richmond Golf and Country Club
06.2023 - Current
Server/Barista
Two Sisters Cafe
09.2021 - 06.2022
Server
UFO on Main
06.2020 - 09.2020
Customer Service
Tim Hortons
06.2018 - 10.2019
Bachelor of Arts - Non Profit Global Leadership
Summit Pacific College
Omega Global Certificate
Summit Pacific College
High School Diploma -
Bulkley Valley Christian School
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