Sarah Biskup
San Jose
Summary
Dynamic professional with extensive experience at Cinelux Theaters, excelling in scheduling management and effective communication. Proven track record in enhancing customer satisfaction and fostering teamwork. Adept at problem-solving and multitasking, contributing to seamless operations and a welcoming environment. Committed to delivering exceptional service and improving organizational efficiency.
Overview
7
7
years of professional experience
Work History
Theater Manager
Cinelux Theaters
12.2024 - Current
- Assisted in daily operations, ensuring smooth theater functionality and customer satisfaction.
- Supported event coordination, managing schedules and logistics for performances.
- Maintained cleanliness and organization of theater spaces before and after events.
- Helped manage inventory of supplies, contributing to efficient resource allocation.
Assistant Manager
Cinelux Theaters
01.2024 - 12.2024
- Resolved customer inquiries and complaints promptly, fostering positive guest experiences and loyalty.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Office Assistant
Mission College
08.2022 - 08.2023
- Facilitated peer-to-peer support sessions to enhance academic performance and personal growth.
- Maintained accurate records of meetings and communications, improving information sharing among teams.
- Coordinated scheduling and communication between departments, enhancing collaboration and workflow.
Front Desk Receptionist
Focus Fitness Club
11.2022 - 06.2023
- Supervised front desk operations, ensuring seamless guest experience and efficient workflow.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
Front Desk Receptionist
YMCA Silicon Valley
10.2018 - 03.2020
- Streamlined appointment booking process, increasing overall front desk productivity and service quality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA05-2026
Associate of Arts - Psychology
Mission College
Santa Clara, CA05-2024
GED -
Willow Glen High School
San Jose, CA05-2018
Skills
- Scheduling management
- Health and safety
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Effective communication
Timeline
Theater Manager
Cinelux Theaters
12.2024 - Current
Assistant Manager
Cinelux Theaters
01.2024 - 12.2024
Front Desk Receptionist
Focus Fitness Club
11.2022 - 06.2023
Office Assistant
Mission College
08.2022 - 08.2023
Front Desk Receptionist
YMCA Silicon Valley
10.2018 - 03.2020
Bachelor of Arts - Psychology
San Jose State University
Associate of Arts - Psychology
Mission College
GED -
Willow Glen High School
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