Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Bembridge

Summary

Dedicated professional with a proven track record at Hair Connections, enhancing client satisfaction through exceptional customer service (soft skill) and mastery in cleanliness and sanitation (hard skill). Trained new assistants, significantly elevating service standards. Skilled in building client relationships and proficient in various hair styling techniques, contributing to a positive and efficient salon environment.

Overview

5
5
years of professional experience

Work History

Hair Salon Assistant

Hair Connections
Kincardine, ON
06.2023 - 08.2024
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
  • Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
  • Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
  • Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
  • Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
  • Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
  • Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
  • Educated clients on proper hair care techniques, recommending appropriate products for their specific needs.
  • Trained new assistants on salon protocols, elevating standard of service.

Sales Associates

Tim Horton's
Kincardine, ON
02.2019 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sterile Bay Technician

Mark Tesseymen Dental Office
Kincardine, ON
02.2021 - 11.2022

Sterilized instruments to maintain hygiene standards.

Maintained accurate and up-to-date logs during shifts.

Coordinated chemical supplies and set up equipment for future tasks.

Greeted clients in waiting room, ensuring they felt welcomed.

Maintained rigorous hygiene by sanitizing rooms after each use as per COVID-19 protocols.

Adhered to PPE standards consistently during each shift.

Conducted comprehensive cleaning after shifts, including sweeping and mopping.

Education

Registered Massage Therapist

Georgian College
Barrie, ON

Skills

  • Excellent customer service
  • Cleanliness and sanitation
  • Hair styling techniques
  • Appointment scheduling
  • Professional appearance
  • Workstation organization
  • Building client relationships
  • Housekeeping duties
  • Health and safety regulations
  • Sales and upselling
  • Great hand-eye coordination
  • Social skills
  • Clear communication
  • Workspace organization
  • Payment processing
  • Creativity and originality
  • Tool, equipment, and surface sanitizing
  • Employee training
  • Cash register operation
  • Product sales

Languages

English

Timeline

Hair Salon Assistant

Hair Connections
06.2023 - 08.2024

Sterile Bay Technician

Mark Tesseymen Dental Office
02.2021 - 11.2022

Sales Associates

Tim Horton's
02.2019 - 08.2024

Registered Massage Therapist

Georgian College
Sarah Bembridge