Sarah Bedard
London,ON
Summary
Dedicated professional with history of exceeding company goals, utilizing consistent client experience and creative ideas. Skilled in working under pressure and adapting to new priorities and challenges to enhance the client service environment.
Overview
11
11
years of professional experience
Work History
Head of Sales
Carmina Design Co.
06.2023 - Current
- Meet with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Design Foundations- Computers for Design Professor
Fanshawe College
09.2023 - 12.2023
- Researched and selected course texts and supplemental learning materials.
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Developed diversified course curriculum to meet regulatory standards and support learning objectives.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Provided students with constructive, encouraging and corrective feedback.
Fashion Marketing Technician- Live Chic Retail
Fanshawe College
08.2022 - 06.2023
- Engage with customers to build rapport and loyalty.
- Enhance product presentation and promotional material displays, working alongside students.
- Accurately process POS transactions, while training and coaching students on customer service and POS transactions.
- Organize racks and shelves to maintain store visual appeal, engage students to utilize their skills in store and promote specific merchandise.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Taught diverse student population by employing various learning styles and abilities.
Movie Studio Representative- Studio Services Lead
Nordstrom Toronto Eaton Centre
05.2017 - 10.2020
- Entered role as Service Rep in 2017 and promoted to Lead in 2020.
- Led by example and trained and coached new members on all procedures, bookkeeping and customer relations.
- Drove results driven business within Nordstrom.
- Aligned strong relationships with clientele and partnering Nordstrom with over 150 productions via cold calling and word of mouth marketing.
- Time management on multiple projects and tasks in high paced work environment
- Proven to build trust with customers and handle sensitive information
- Resolved problems, improved operations and provided exceptional service.
Sales Manager and Merchandiser
Parpar Boutique
01.2013 - 01.2018
- Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Organized promotional events and interacted with community to increase sales volume.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Education
Additional Certificate - Textile and Print Design
Ryerson University
Toronto, Ontario2011
Fashion Design Diploma - Fashion Design
Fanshawe College
London, ON2009
Skills
- Team Building and Management
- Proficient in filing physical and electronic systems
- MS Office, Excel, Adobe Creative Suite
- Multitasking and Time Management
- Strong Organizational Skills
- Problem-solving skills
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Merchandising and Display
- Social Media Platforms
- Product Management and Branding
Timeline
Design Foundations- Computers for Design Professor
Fanshawe College
09.2023 - 12.2023
Head of Sales
Carmina Design Co.
06.2023 - Current
Fashion Marketing Technician- Live Chic Retail
Fanshawe College
08.2022 - 06.2023
Movie Studio Representative- Studio Services Lead
Nordstrom Toronto Eaton Centre
05.2017 - 10.2020
Sales Manager and Merchandiser
Parpar Boutique
01.2013 - 01.2018
Additional Certificate - Textile and Print Design
Ryerson University
Fashion Design Diploma - Fashion Design
Fanshawe College
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