Summary
Overview
Work History
Education
Skills
References
Timeline
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Sarah Bechtel

Glendale

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Office Coordinator

Kinetic Lighting, Inc.
11.2022 - 01.2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.

Administrative Assistant

The VanderBloemen Group
10.2021 - 05.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Data entry on Lacerte software.

Administrative Assistant

Express Coffee
05.2021 - 08.2021
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Processed invoices and expenses using QuickBooks.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Shipping and Receiving Associate

Arrow Terminal, LLC
06.2020 - 02.2021
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.

Customer Service Representative

Markel Insurance
02.2020 - 05.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Processed customer service orders promptly to increase customer satisfaction.

Customer Service Representative

Midwest Industries, Inc.
01.2019 - 12.2019
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Entered customer orders on Quickbooks.

Cosmetologist

Oasis Salon & Spa
03.2018 - 12.2018
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Developed loyal following of clients by providing high-quality services.
  • Offered professional cuts and color services to salon customers.

Waitress

Perkins Restaurant
09.2016 - 02.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Education

License - Cosmetology

Waukesha County Technical College
Pewaukee, WI
12.2017

High School Diploma -

Kettle Moraine High School
Wales, WI
06.2016

Skills

  • Accounts Payable and Receivable
  • Database Maintenance
  • Data Entry
  • Multi-line Phone Systems
  • Developing Office Systems
  • Sorting and Labeling
  • Filing
  • Handling Complaints
  • Office Reception
  • Customer Service
  • Mail Handling
  • Scheduling
  • All Microsoft products, Quickbooks, Lacerte, Sage

References

  • Estela Diaz - HR/Supervisor - 818.844.0751 - estela.diaz@kineticlighting.com
  • Tim Holstad - CPA/Supervisor - 414.328.4678 - tim.holstad@constcpa.com
  • Ashley Donaubauer - Cosmetologist - 920.248.6225 - converse619@hotmail.com
  • Dawn Jeanson - Salon Owner - 920.262.2200 - dawns_oasis@hotmail.com


Timeline

Office Coordinator

Kinetic Lighting, Inc.
11.2022 - 01.2024

Administrative Assistant

The VanderBloemen Group
10.2021 - 05.2022

Administrative Assistant

Express Coffee
05.2021 - 08.2021

Shipping and Receiving Associate

Arrow Terminal, LLC
06.2020 - 02.2021

Customer Service Representative

Markel Insurance
02.2020 - 05.2020

Customer Service Representative

Midwest Industries, Inc.
01.2019 - 12.2019

Cosmetologist

Oasis Salon & Spa
03.2018 - 12.2018

Waitress

Perkins Restaurant
09.2016 - 02.2018

License - Cosmetology

Waukesha County Technical College

High School Diploma -

Kettle Moraine High School

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Sarah Bechtel