Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sarah Baker

Upland

Summary

Passionate and driven leader with a strong commitment to enhancing customer experiences and providing exceptional support. Demonstrated expertise in prioritizing and planning to ensure efficient operations and achieve tangible results. Recognized for fostering collaborative team environments that promote innovation and adaptability in the face of dynamic challenges.

Overview

11
11
years of professional experience

Work History

Store Manager

STARBUCKS COFFEE COMPANY
09.2014 - Current
  • Managed store partners successfully in fast-paced environment through proactive communication and positive feedback.
  • Analyzed and interpreted store trends to facilitate planning.
  • Supported my district leadership team with coffee knowledge by leading and facilitating the Coffee Academy Program.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Became a Community Champion by leading our district in community engagement and providing service to local organizations in our community.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

Organizational Leadership

Arizona State University
Tempe, AZ
12.2023

Skills

  • Customer Service
  • Prioritizing and Planning
  • Project Management
  • Goals and Performance
  • Inventory Management
  • Team Leadership
  • Multitasking and organization
  • Computer skills

Accomplishments

  • Selected to attend Origin Experience in Feb 2023.
  • Certified 11 store managers and 4 assistant store managers as coffee masters by providing organized training and hosting meetings.
  • Built rapport and connection with multiple non-profit organizations in my community such as Foothill Family Shelter, Deandre Lampkin Foundation, and Upland Police Department.
  • Selected to join A54 Community Impact Team as a leader in my district to facilitate community events.
  • Joined R5 WIN board as a communication lead to help support initiatives and share meaning communication.

Timeline

Store Manager

STARBUCKS COFFEE COMPANY
09.2014 - Current

Organizational Leadership

Arizona State University
Sarah Baker