Sarah Augustus
Mount Forest,,ON
Summary
Dedicated administrative professional with over 10 years of experience in the legal, manufacturing and real estate sectors, including providing high level support as an Executive Assistant. Expertise in providing first rate customer service, with 10 years experience in the retail industry as both a Sales Associate and Store Manager, prioritizing customer satisfaction. Highly proficient in Microsoft applications.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Legal Assistant, Condominium Practice Group
SV Law
04.2024 - Current
- Provide a high level of accuracy and attention to detail, opening new matters and creating files for a team of lawyers. .
- Provide exceptional customer service when interacting with clients and opposing parties.
- Manage billing procedures and client information to maintain accurate records and expedite payment processing.
- Draft S.O.P's on various procedures to maintain consistency and and accuracy across the team.
Executive Assistant
Tri-Mach Group Inc.
09.2023 - 02.2024
- Managed complex calendars for the Chief Executive Officer, maintaining confidentiality.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Prepared and edited presentations for internal meetings and external conferences, created agendas, taking minutes.
- Ensured timely completion of projects by monitoring progress and providing updates, as needed.
Executive Administrative Assistant
Skyline Group of Companies - Skyline Asset Management Inc.
09.2019 - 09.2023
- Provided support to two Presidents,managing calendars, coordinating travel arrangements, and managing expenses.
- Organized Trustee meetings and tours, creating agendas, taking meeting minutes, and liaised with Trustees.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Organized team events such as holiday parties, and team-building activities, promoting a positive culture.
Paralegal
Cohen Highley
05.2018 - 09.2019
- Drafted clear and persuasive legal documents, including pleadings, briefs, motions, and contracts.
- Conducted legal research to support informed decision-making and advised clients on variety of legal matters.
- Represented clients in hearings before the Landlord and Tenant Board and the Small Claims Court.
- Delivered informative presentations at industry conferences and trade shows.
Paralegal
Skyline Group of Companies - Skyline Living
04.2014 - 05.2018
- Provided legal expertise in the area of residential tenancies, fostering amicable resolutions, and preserving tenancies.
- Drafted legal notices, correspondence and applications with ensuring accuracy and compliance with court rules.
- Oversaw tribunal dates and deadlines to maintain smooth flow of operations and to ensure representation is present.
- Assisted preparation, gathering crucial evidence, testimony and relevant case law for successful litigation outcomes.
Sales Associate
Bell Mobility
05.2011 - 10.2012
- Organized racks and shelves to maintain store visual appeal, engaged customers, and promoted specific merchandise.
- Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
Sales Associate/Retail Store Manager
1850
05.2002 - 05.2008
- Consistently met and/or exceeded daily sales goals, while providing quality customer service
- Oversaw daily operations of the store, including scheduling, budgets, merchandise, hiring, training and coaching.
Associate/Trainer/Swing Manager
McDonalds
08.1998 - 03.2002
- Provided prompt, attentive service in the drive-thru and front counter settings and trained new crew.
- Oversaw the operations of the restaurant, including balancing tills, counting waste and proving back up where needed.
Education
Honours Diploma - Paralegal
Trios College
Kitchener, ON03-2014
Honours Diploma - Addictions Counselling and Community Services Worker
Everest College
Kitchener, ON06-2011
Honours Diploma - Ontario Secondary School Diploma
Thorold Secondary School
Thorold, ON01-2021
Skills
- Strong interpersonal skills
- Critical thinking
- Data Entry
- Microsoft office
- File organization
- Fast learner
- Attention to detail
- Customer service
Certification
- Standard First Aid/CPR/AED Level C
Timeline
Legal Assistant, Condominium Practice Group
SV Law
04.2024 - Current
Executive Assistant
Tri-Mach Group Inc.
09.2023 - 02.2024
Executive Administrative Assistant
Skyline Group of Companies - Skyline Asset Management Inc.
09.2019 - 09.2023
Paralegal
Cohen Highley
05.2018 - 09.2019
Paralegal
Skyline Group of Companies - Skyline Living
04.2014 - 05.2018
Sales Associate
Bell Mobility
05.2011 - 10.2012
Sales Associate/Retail Store Manager
1850
05.2002 - 05.2008
Associate/Trainer/Swing Manager
McDonalds
08.1998 - 03.2002
Honours Diploma - Paralegal
Trios College
Honours Diploma - Addictions Counselling and Community Services Worker
Everest College
Honours Diploma - Ontario Secondary School Diploma
Thorold Secondary School
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