Sarah Alupo
Niagara Falls,ON
Summary
Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
6
6
years of professional experience
Work History
Housekeeping and Laundry Attendant
Cannery Lofts hotel
Niagara Falls, Ontario
10.2023 - Current
- Polished and sanitized floors, counters, bathtubs and window sills.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Responded to guest requests for extra towels, blankets or other items.
- Removed trash from rooms and replaced liners to wastebaskets.
- Stocked linen closets with fresh linens and supplies.
- Removed garbage from trash containers in public areas and guest rooms on a regular basis.
- Sorted and counted linens and organized in storage areas.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Changed bed sheets daily according to hotel standards and procedures.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Housekeeping Room Attendant
Serena hotel
Kampala
01.2019 - 12.2022
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
Education
High School Diploma -
Bishops Senior School Mukono
Uganda01-2015
Skills
- Vacuuming and sweeping
- Vacuuming carpets
- Folding clean laundry
- Cleaning techniques
- Health and safety
- Laundry expertise
- Mopping floors
- Furniture polishing
- Dusting surfaces
- Carpet cleaning
- Stain removal
- Emergency protocols
Timeline
Housekeeping and Laundry Attendant
Cannery Lofts hotel
10.2023 - Current
Housekeeping Room Attendant
Serena hotel
01.2019 - 12.2022
High School Diploma -
Bishops Senior School Mukono
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