Sarah Alligood
London,Canada
Summary
Dynamic Administrator and Customer Service Specialist with a proven track record at Bella Flor, excelling in order processing and logistics management. Skilled in scheduling and events coordination. I thrive in fast-paced environments, ensuring seamless operations and exceptional client experiences. Passionate about fostering team collaboration and enhancing company performance.
Overview
12
12
years of professional experience
Work History
Administrator & Customer Service Specialist
Bella Flor
London, Canada
04.2023 - Current
- Process incoming orders, and approve them for shipment, ensuring everything runs on schedule.
- Help organize trade shows and merchandising, from setup to execution.
- Review and track daily sales numbers, and monthly sales reports.
- Manage and update online store platforms, including Shopify, Amazon, and Faire.
- Coordinate team-building exercises.
- Manage phone lines, customer inquiries, and issues.
- Coordinated meetings, conferences, travel arrangements.
Clinic Coordinator
Laserbody MD
Brampton, Canada
05.2021 - 10.2022
- Handled inventory and helped with day-to-day clinic operations.
- Dealt with last-minute changes or issues without letting them impact the client experience.
- Coordinated patient appointments and managed scheduling for multiple providers.
- Maintained accurate patient records using electronic health record systems.
- Managed inventory of medical supplies and ensured availability for procedures.
- Helped with administrative clinic work such as making appointments, answering telephone calls and greeting patients.
Brow Designer
The Brow House
Toronto, Canada
08.2019 - 05.2021
- Manage client bookings and process payments.
- Monitored stock levels of supplies
- Consulted with clients to determine brow shape and style preferences.
- Educated clients on aftercare procedures for long-lasting brow maintenance.
- Adhered to health and safety regulations at all times while performing treatments.
- Developed relationships with clients to foster loyalty and repeat business.
- Kept records of client visits and services performed in order to update client files accordingly.
Expeditor
The Keg Steakhouse & Bar
Mississauga, Canada
08.2013 - 08.2019
- Acted as the go-between for the kitchen and front-of-house team to keep service smooth.
- Trained new staff on timing, communication, and food safety.
- Paid close attention to details to make sure dishes were perfect before they left the kitchen.
- Monitored kitchen operations to streamline workflow and improve efficiency.
Education
Radio License -
NAV Canada
London, ON02.2023
Certificate -
Micropigmentation Centre
Mississauga, ON02.2019
Diploma -
College of Makeup Art and Design
Toronto, ON11.2018
Skills
- Scheduling and calendar coordination
- Staff training
- Communicating clearly with clients and teams
- Managing logistics and handling last-minute changes
- Events coordination
- Office administration
- Comfortable with systems like Shopify, Amazon Seller, Excel, and Office
- Order processing
- Online store management
Timeline
Administrator & Customer Service Specialist
Bella Flor
04.2023 - Current
Clinic Coordinator
Laserbody MD
05.2021 - 10.2022
Brow Designer
The Brow House
08.2019 - 05.2021
Expeditor
The Keg Steakhouse & Bar
08.2013 - 08.2019
Radio License -
NAV Canada
Certificate -
Micropigmentation Centre
Diploma -
College of Makeup Art and Design