Sarah Allen
New Maryland,NB
Summary
Proven achiever at Dr. Robert Daigle's office, adept in multitasking and improving patient satisfaction through exceptional front desk management and compassionate handling of sensitive situations. Skilled in medical billing and coding, alongside unparalleled customer service, ensuring seamless patient care coordination. Quick to learn with a keen eye for detail, elevating office productivity and patient relations.
Overview
15
15
years of professional experience
Work History
Medical Office Receptionist
Dr Robert Daigle
Fredericton, NB
11.2009 - Current
- Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
- Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
- Collaborated with medical staff to ensure seamless communication and coordination of patient care.
Education
Medical Certification Diploma - Medical Administrative Assistant
CompuCollege School of Business
2009
Office Administration -
Oultons Business College
Moncton, NB2002
Skills
Excellent customer service
Front desk reception
Patient relations
Medical billing and coding
Physician support
Phone etiquette
Multitasker
Computer Skills
Quick learner
Attention to detail
Languages
English
Full Professional
Additional Information
References available upon request.
Timeline
Medical Office Receptionist
Dr Robert Daigle
11.2009 - Current
Medical Certification Diploma - Medical Administrative Assistant
CompuCollege School of Business
Office Administration -
Oultons Business College