Sarah Acom
Brossard,QC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Kyambogo University
01.2011 - 09.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed department budgets and generated financial reports for management review.
- Assisted coworkers and staff members with special tasks on daily basis.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Coordinated staff training programs, improving overall efficiency within the company through skill development.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Administrator/Human Resources Manager
Lindner Foundation Uganada
01.2008 - 12.2010
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Education
MBA - Accounting And Finance
Makerere University
Kampala, Uganda01.2024
BBA - Accounting
Makerere University
Kampala, Uganda01.2011
Diploma in Scretarial And Information Management -
Makerere University
Kampala, Uganda02.2006
Skills
- Mail Handling
- Spreadsheet Management
- Calendar Management
- Office Administration
- Database Management
- Negotiation
- Filing and Data Archiving
- Accounting Skills
- Conflict Mediation
- Records Management Systems
- Customer and Client Relations
- Administrative Support
Languages
English
Full Professional
Timeline
Administrative Assistant
Kyambogo University
01.2011 - 09.2023
Administrator/Human Resources Manager
Lindner Foundation Uganada
01.2008 - 12.2010
MBA - Accounting And Finance
Makerere University
BBA - Accounting
Makerere University
Diploma in Scretarial And Information Management -
Makerere University
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