Summary
Overview
Work History
Education
Skills
Timeline
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SARAH ABBAS

San Luis Obispo

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Reservation Specialist

Madonna Inn
08.2021 - Current
  • Operate property management system for daily check-ins, check-outs, and create reservations
  • Resolve customer requests and issues
  • Answering reservation emails in a proper efficiently way and in a timely matter
  • Handling telephone lines-transferring calls to correct departments
  • Maintain professional attitude with guest and team members

Guest Services Supervisor

Sycamore Mineral Spring Resort
08.2018 - 07.2021
  • Perform check out/check in procedures
  • Quick and effective solutions for guest issues
  • Phone and walk in reservations
  • Communication between all departments
  • Training new employees and help with onboarding
  • Overviewing monthly safety meetings for employees
  • Counting money for establishment and handing cash to different departments

Cashier

Hofbrau der Albatross
10.2017 - 04.2018
  • Greeting customers and taking orders
  • Pouring local wine and bear
  • Closing duties, including counting the drawer/safe

Mechanical Assembly

Gateworks Corporation
09.2015 - 07.2016
  • Perform quality work checks to insure the product meets quality standards before distribution
  • Identify product defects and appropriate documentation
  • Assembly of motherboards, tablets, and radios
  • Performed basic computer skills

Home and Mobile Entertainment Sales Associate/Customer Service

Best Buy
11.2012 - 09.2015
  • Sell televisions, home theater audio, appliances, gaming equipment, and car stereos
  • Giving customers full solutions for products, good customer service and expert advise
  • Mobile phones with all major carriers
  • Hands on with computers and tech support experience

Education

High School Diploma -

Arroyo Grande
Arroyo Grande, CA
01-2011

High School Diploma - Business Administration

Cuesta College
San Luis Obispo, CA

Skills

  • Customer service experience
  • Active listening skills
  • Team development
  • Reservation software

Timeline

Reservation Specialist

Madonna Inn
08.2021 - Current

Guest Services Supervisor

Sycamore Mineral Spring Resort
08.2018 - 07.2021

Cashier

Hofbrau der Albatross
10.2017 - 04.2018

Mechanical Assembly

Gateworks Corporation
09.2015 - 07.2016

Home and Mobile Entertainment Sales Associate/Customer Service

Best Buy
11.2012 - 09.2015

High School Diploma -

Arroyo Grande

High School Diploma - Business Administration

Cuesta College

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SARAH ABBAS