Sara Sargo

• Work with CSC/Singapore RCAMs to ensure details and arrangements are validated for induction and cycles following post-induction.
• Daily/weekly updates communicating cycle progression, part and/or vendor lead times, task management, escalation requests, technical inquiries, and cost estimate accuracy.
• Communicating status and goals/development to meet expectation of end customer.

● Work directly with Executive Medical Director on daily tasks to ensure Non-profit medical establishment is meeting expectations required from state, accounting and billing, AR/AP for participants within program's confidential members, medical filing and charting, managing internal cloud filing system, and meeting with employees to discuss compliance for participants.

● Set, enforced and optimized internal policies to maintain responsiveness to demands.

● Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.

● Developed solicitation plan and raised $160K in first round of donation funding.

● Assessed participant performance/compliance and adjusted operations to attain objectives.

● Managed purchasing, sales, marketing and customer account operations efficiently.

● Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.

● Manage daily tasks by working with sales and labor to ensure customers are satisfied with product and experience

● Filing and reporting Dealer documentation including DMV requirements, finance procedures and loans for purchases, organizing inventory systemically, scheduling loads and receiving BOLs, completing various reports and spreadsheets for data purposes.

● Created organizational structures to improve accounting and finance functions.

● Executed vendor setup and payment, administration of bank accounts and account reconciliations.

● Increased revenue by assisting with operations management, sales and marketing efforts.

● Created documents to display financial reports and data.

● Handled customer relations issues, enabling quick resolution and client satisfaction.

● Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

● Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

● Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

● Manage and place dealer orders by communicating properly as well as

having product installation knowledge to allow the best experience and service.

● Personally handle company marketing and social media content as well as Eastern Flooring Products.

● Efficiently manage my responsibilities and required tasks by conveying intellect and assurance.

● Exhibit proactivity for the future and reactivity for predicaments in all aspects of the position.

● Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

● Educated customers about billing, payment processing and support policies and procedures.

● Manage current book of business with servicing, gaining personal customer base and growth within book of business, management of sales, enforcing and following business and personal sales/marketing goals, communicating with consumer directly to best meet their needs by using adequate knowledge of suitable product

● Worked closely with financial aspects of insurance such as quoting and estimating mutual fund and annuity benefits for those looking to invest.

● Focused strictly on customer service, business development, social media advertising, marketing new and current business, determining what types of customer service interaction increased or decreased agent analytics, success rates, and sales.

● During this time I accumulated skills and expanded knowledge about visual merchandising, various forms of communication, history and dedication of brand, consumer psychographics, rare/exquisite materials and their worth.

● Gained knowledge of multiple areas of industry, learned process of determination, business ethics, listing, computing databases, working with clients, accessorizing gowns, making appointments for personal bridal/wedding styling.