Sarabraj Kohli
Toronto,ON
Summary
Highly motivated and adaptable professional with excellent communication and teamwork skills. Committed to delivering exceptional customer experiences and building lasting relationships. Embraces change and thrives in dynamic environments to provide effective client solutions. Demonstrates compassion and dedication in caring for street dogs and cats.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Ambassador
CBRE
01.2022 - 01.2024
- Efficiently handled incoming phone calls, addressing customer inquiries and concerns with professionalism
- Provided detailed explanations of expected service costs and offered comprehensive responses to customer queries
- Skillfully welcomed visitors, utilizing open-ended questions to understand their needs and requirements
- Maintained a high level of professionalism and collaborated effectively with leadership
- Actively participated in promotional events, persuasively engaging customers to make purchases and diligently documenting sales
- Demonstrated expertise in guiding customers on personalizing their experiences with products to maximize benefits
Internship - Front Office
Marriot International's Renaissance
01.2021 - 01.2022
- Collaborated effectively with cross-functional teams to support shared goals and enhance professional expertise
- Engaged in job shadowing activities to acquire advanced skills and knowledge in the field
- Provided valuable assistance to staff by restocking supplies and handling various administrative tasks
- Offered support in managing guest calls at the Front and Bell desk
- Facilitated smooth check-in and check-out processes for guests, while also proactively resolving their issues and addressing inquiries
Education
Strategic Relationship Marketing - Marketing
George Brown College
Toronto, ONBachelor of Science - Hospitality
Apeejay Institute Of Hospitality
01.2022
HSC - undefined
Guru Nanak Khalsa College
01.2019
Skills
- Customer Service
- Excellent Communication
- Team Collaboration
- Time Management
Certification
- Career Management By Harvard Manage Mentor - 2023.
- Business Plan Development By Harvard Manage Mentor - 2023.
Languages
English
Hindi
Punjabi
Timeline
Service Ambassador
CBRE
01.2022 - 01.2024
Internship - Front Office
Marriot International's Renaissance
01.2021 - 01.2022
Bachelor of Science - Hospitality
Apeejay Institute Of Hospitality
HSC - undefined
Guru Nanak Khalsa College
Strategic Relationship Marketing - Marketing
George Brown College
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