SARABJEET KAUR
IT
Chestermere,AB
Summary
IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.
Overview
9
9
years of professional experience
Work History
IT Technician
Icst
05.2024 - 02.2025
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Researched and identified solutions to technical problems.
General Education Teacher
Akal Academy
05.2019 - 11.2021
- Improved student engagement by designing interactive activities that incorporated hands-on learning experiences.
- Mentored new teachers, contributing to the development of a strong instructional team at the school level.
- Assessed student performance regularly through formative and summative evaluations, providing timely feedback to guide improvements.
- Collaborated with colleagues to create interdisciplinary lessons, strengthening connections between subjects.
Cumputer Teacher
G HOLY HEART PUBLIC SCHOOL
08.2016 - 02.2019
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- Processed software and hardware by coordinating user setups, installations and upgrades.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
Education
Master of Arts - MA Buisness And Management
Bath Spa University
England (United Kingdom04-2024
Bachelor of Science - Bachelor Of Computer Application
SSD College Barnala
Barnala,Punjab(India)05-2017
High School Diploma -
Excel Net Computers Education Center
Barnala, Punjab(India)07-2012
Skills
- Desktop technical support
- Hardware installation
- Network troubleshooting
- Technical support
- Software configuration
- Remote support
- Help desk operations
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer service
Timeline
IT Technician
Icst
05.2024 - 02.2025
General Education Teacher
Akal Academy
05.2019 - 11.2021
Cumputer Teacher
G HOLY HEART PUBLIC SCHOOL
08.2016 - 02.2019
Master of Arts - MA Buisness And Management
Bath Spa University
Bachelor of Science - Bachelor Of Computer Application
SSD College Barnala
High School Diploma -
Excel Net Computers Education Center
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