SARA ZEKARIA
Markham,Canada
Summary
Results-driven professional with expertise in leadership, customer experience, and operational efficiency. Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Overview
7
7
years of professional experience
Work History
PAA
Sunnybrook
01.2022 - Current
- Coordinated patient flow and bed management, collaborating with healthcare teams to optimize administrative processes.
- Ensured accurate maintenance of patient records and effective communication with medical staff regarding appointments and documentation.
- Multi-tasked in high-pressure environments to meet operational documentation.
Administration Assistant
Union Capital Realty
01.2021 - 08.2025
- Managed daily calendars for multiple executives, showcasing exceptional problem-solving and adaptability in dynamic settings.
- Coordinated travel arrangements and prepared expense reports, ensuring accuracy and timely submission.
- Organized team activities and events, including all-hands meetings and training sessions.
- Drafted professional business communication documents, including memos and reports.
- Supported administrative functions, such as distributing mail and managing ad hoc priorities.
Store Manager
Starbucks
01.2019 - 01.2021
- Led a team of 20, including six shift supervisors and baristas, to successfully manage a $2M revenue-generating store.
- Enhanced employee engagement through training initiatives, fostering a culture of excellence and collaboration.
- Boosted daily sales by strategically promoting menu items at peak hours, achieving consistent revenue growth.
- Developed strong community ties, driving brand loyalty through partnerships with local businesses.
Education
Bachelor of Social Science - Sociology
York University
Bachelor of Social Work - undefined
York University
Risk Management Certificate - undefined
York University
Skills
- Retail Sales & Marketing
- Customer Experience Management
- Mentoring and Team Leadership
- Budgeting & Strategic Planning
- Inventory Management
- Business Communication & Negotiation
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
- Spearheaded initiatives to streamline operational processes, leading to a 15% improvement in efficiency at Union Capital Realty.
- Recognized for exceeding quarterly sales targets at Starbucks by 20% through innovative promotional strategies.
- Successfully implemented patient management strategies at Sunnybrook, reducing administrative errors by 10%.
Timeline
PAA
Sunnybrook
01.2022 - Current
Administration Assistant
Union Capital Realty
01.2021 - 08.2025
Store Manager
Starbucks
01.2019 - 01.2021
Bachelor of Social Work - undefined
York University
Risk Management Certificate - undefined
York University
Bachelor of Social Science - Sociology
York University
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