Sara Walls
London,ON
Summary
Dynamic professional with a proven track record at Windley Ely, excelling in office administration and customer service. Expert in maintaining data confidentiality and managing records. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Appeal Administrator
Windley Ely
09.2014 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Ensured timely completion of appeal time frame coordinating tasks, schedules, and resources. Monitored progress, communicated with team members to ensure submissions were completed on time.
- Entered and maintained departmental records in company database.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Child Caregiver
Parkwood Children's Centre
01.2014 - 09.2014
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
Diploma - Early Childhood Education
Fanshawe College of Applied Arts And Technology
London, ON05.2011
Skills
- Customer Service
- Recordkeeping and File Management
- Office Administration
- Documentation And Reporting
- Personable and Approachable
- Data Confidentiality
- Schedule Coordination
- Work Planning and Prioritization
Languages
English
Native or Bilingual
Timeline
Appeal Administrator
Windley Ely
09.2014 - Current
Child Caregiver
Parkwood Children's Centre
01.2014 - 09.2014
Diploma - Early Childhood Education
Fanshawe College of Applied Arts And Technology
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