Summary
Overview
Work History
Education
Skills
Additional Information
Worskops
Volunteer Experience
Timeline
Generic

Sara Utz

Sherwood Park,AB

Summary

Enthusiastic and hardworking student hairstylist, motivated to serve clients and learn new techniques. Works well with others and keeps work areas clean and neat to uphold a professional environment.


Friendly, organized, motivated, hard working, reliable and eager to learn.

Overview

7
7
years of professional experience

Work History

Student Hairstylist

MC College Salon
09.2023 - 06.2024
  • Prepare my station and tools each morning to be ready on time for expected clients.
  • Greet clients in a timely and welcoming manner.
  • Enhance client satisfaction by providing personalized hair styling services based on individual preferences.
  • Upsell hair care products and suggesting suitable treatments for clients.
  • Experience working with Artego products.
  • Ability to follow directions from my instructors.
  • Assist fellow students with their clients in order to complete the service on time (Blow drying, color application, etc).
  • Clean and sanitize my station and tools in between clients and at the end of the day.
  • Assist with laundry and general cleanliness of the salon.
  • Communicate effectively with salon reception about changes in scheduling, client forms, etc.

Senior Customer Service Representative (Motivator)

Goodlife Fitness
09.2022 - 08.2023
  • Leader of a team of 7 customer service representatives and 2 club attendants.
  • Plan, organize and delegate tasks to my team to create successful club operations, club parties and events.
  • Greet members and potential members in a pleasant and present manner as they enter the Club and check them in for their workout.
  • Efficiently answer member questions, resolve member issues or concerns, make updates to member information, etc.
  • Handle comments, suggestions and concerns in a courteous and professional manner.
  • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
  • Properly and efficiently handle incoming calls, take messages or book appointments over the phone for members and potential members.
  • Assist members on the floor with questions about gym equipment and demonstrate proper usage.
  • Lead and complete monthly Health and Safety procedures to ensure safe operation of the club.
  • Report club maintenance needs in a timely manner, communicate with and direct contractors around the club.
  • Responsible for weekly inventory orders, up to date marketing and promotions in the club.
  • (Smart Tan certified - Sep 2022).
  • (AED certified - Sep 2022).
  • (WHMIS certified - Sep 2022).

Respite Worker

Contractor with The Government of Alberta - Human Services: Persons with Developmental Disabilities, Family Managed Services
01.2017 - 01.2021
  • Provide respite for the parents of an adult female with developmental disabilities.
  • Provide transportation to and from appointments. Maintained liability insurance.
  • Proficient in writing critical incident reports within a 24-hour window.
  • Provide support to the client by helping to organize her feelings, to stay focused and break things down into manageable tasks.
  • Experience using de-escalation techniques.
  • Assist the client in writing and reading activities.
  • Participate with and support the client in volunteer work and sports activities.
  • Empower and promote independence by teaching life skills. E.g.: how to manage money, cook, use LRT, and exercise.
  • Create an encouraging, fun, friendly, and understanding atmosphere.

Education

GED & Diploma Certificate -

Beaver County - Community Adult Learning Program
Ryley, AB
01.2019

Skills

  • Outstanding experience in campus salon working with various hair types (short hair, long hair and textured hair)
  • Successful client consultation
  • Vivids and color theory
  • Scalp massage
  • Tapers and fades

Additional Information

Actively seeking an apprenticeship position at a salon that is welcoming, inclusive and celebrates individuality.

I am excited to create hair styles that are unique to each client, that expresses their personality and builds their confidence.

While I have a passion for vivid colours, I am excited to learn as much as I can about hair, build my skill set and learn new techniques. With my hard work ethic, eagerness to learn and passion for hair, I believe I will make a great addition to your team and contribute to the success of your salon.

Worskops

  • Artego Product Knowledge by Marlo Steenman- Dec 2023
  • Highlight/Lowlight Root Touch Up - Jan 2024
  • Extensions Workshop - Jan 2024
  • Vivid Colour - March 2024

Volunteer Experience

  • New Designers Fashion Show (Edmonton Foundry Room) - October 2023
  • Help Portrait (Edmonton Public Library) - December 2023
  • People Helping People ('Edmonton People In Need' care facility) January 2024

Timeline

Student Hairstylist

MC College Salon
09.2023 - 06.2024

Senior Customer Service Representative (Motivator)

Goodlife Fitness
09.2022 - 08.2023

Respite Worker

Contractor with The Government of Alberta - Human Services: Persons with Developmental Disabilities, Family Managed Services
01.2017 - 01.2021

GED & Diploma Certificate -

Beaver County - Community Adult Learning Program

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Sara Utz