Dedicated and detail-oriented candidate with a strong work drive, constantly seeking new challenges and striving for success in all endeavors. Committed to delivering exceptional results, possessing a keen eye for detail and a proactive approach to problem-solving. Passionate about continuous learning and growth, eager to contribute skills and drive to make a meaningful impact in a dynamic work environment.
Hi, I’m
Sara Trotman
Cornwall,ON
Summary
Work History
Cantech IPG
Coating Operator
05.2015 - 12.2024
Job overview
- Maintain and manage machine
- Changeovers including some mechanical maintenance
- Exceed company quota while meeting quality expectations
- Paperwork and inventory
- Drive forklift etc
- Adjusted machine settings such as speed, pressure, temperature, oven set points, print and viscosity of the coating material.
- Mixed chemicals, pigments and solvents to create desired coatings for specific applications.
- Successfully trained numerous employees across various fields with hands-on experience as a Slitter Operator (6 years), Coater Operator (3 years- present), Tender and Material handler. Primarily focused on Operating
- Dismantled machines for repairs or replacement of worn parts.
SCM
Order Selector
06.2014 - 03.2015
Job overview
- Drive center rider
- Efficiently executed the picking, packing, shipping, and unloading of goods, ensuring streamlined operations
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
- Consistently met and exceeded productivity and accuracy standards, aligning with company guidelines
Vaniak Furniture
Sales Manager
02.2013 - 07.2014
Job overview
- Prepared sales production reports for senior management.
- Provided training, coaching and mentorship to junior sales personnel, facilitating their success and professional development in their roles
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Ordered/moved/build and display furniture
- Maintained accurate records of all transactions between customers and company representatives.
Subway
Sandwich Artist
08.2010 - 03.2013
Job overview
- Consistently maintained high standard of customer service during high-volume shifts and in a fast-paced operational environment
- Processed payments on cash register and counted back bills and change to patrons.
- Completed opening, closing and shift change tasks by following company guidelines.
- Delivered superior customer service focused on quality and meeting customer needs.
Antiques and Collectibles
Sales Supervisor
02.2007 - 05.2010
Job overview
- Enhanced the performance of sales professionals by providing targeted positive reinforcement and constructive feedback
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Moved furniture and unloaded delivery trucks/ store organization
- Maintained store/ cleaning and helping sales associates
Beauty Rock Inc
Telemarketer
04.2005 - 01.2007
Job overview
- Maintained up-to-date knowledge of company products and services.
- Communicated effectively with clientele to sustain and maintain high levels of customer satisfaction and loyalty.
- Assisted in developing new business prospects by following up on leads generated from various sources.
Teleperformance
Customer Service Representative
10.2004 - 03.2005
Job overview
- Delivered exceptional service to both new and long lasting customers by attentively addressing concerns and devising effective solutions
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Resolved customer complaints promptly and efficiently.
- Billing inquiries, payment processing and other account discrepancies
Prince Foods
Line Worker
05.2004 - 10.2004
Job overview
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Assisted in the assembly of products on the production line.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Education
St Lawrence CollegeBrockville, ON
GED
09-2009
University Overview
- Pre apprentice Hairstyling theory and lab
- WHMIS training updated 2023
- First aid certificate updated 2023
- Forklift license updated 2023
- Smart serve certified
Skills
- I demonstrate a strong capacity to perform effectively under pressure and maintain a high level of motivation
- I am driven by the desire to consistently challenge myself and exceed organizational expectations
- I maintain an excellent attendance record and consistently seek opportunities to take on additional overtime
- I am committed to continuous learning, with the goal of advancing within the company and contributing to its growth and success
- I am dedicated to fostering a positive and uplifting work environment and I collaborate effectively with colleagues
References
References
Shane Lavesseur (Cantech Management) 613-861-4790
Natalie Menard (Environmental services, employeed at CCH) Natalie_1985.ca@hotmail.com
Timeline
Coating Operator
Cantech IPG
05.2015 - 12.2024
Order Selector
SCM
06.2014 - 03.2015
Sales Manager
Vaniak Furniture
02.2013 - 07.2014
Sandwich Artist
Subway
08.2010 - 03.2013
Sales Supervisor
Antiques and Collectibles
02.2007 - 05.2010
Telemarketer
Beauty Rock Inc
04.2005 - 01.2007
Customer Service Representative
Teleperformance
10.2004 - 03.2005
Line Worker
Prince Foods
05.2004 - 10.2004
St Lawrence College
GED
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