Sara Tomed
San Jose
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive interactions.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Colliers
San Jose
02.2008 - 12.2023
- Acting as the first point of contact for client inquiries, concerns, and requests, ensuring a prompt and reliable response
- Built and nurtured strong client relationships to understand needs and enhance satisfaction
- Resolving client issues and complaints with a solutions-oriented approach, aiming to maintain and improve client trust
- Collaborated with cross-functional teams to address client needs and coordinate effective service delivery
- Tracked and managed client accounts while maintaining accurate records of interactions, transactions, and feedback
- Monitored fire and security alarms to ensure safety and compliance..
- Maintained accurate logs of call activities.
- Managed special projects as assigned by management team.
- Handled any emergency calls
- Operated multi-line phone system to manage incoming calls efficiently.
Education
High School Diploma -
Patterson High School
Patterson, CA06-2000
Skills
- Client management
- Scheduling coordination
- Client relations and management
- Conflict resolution
- Microsoft Office expertise
- Computer proficiency
- Attention to detail
- Professional communication
- Data entry accuracy
- Emergency call support
- Excellent phone demeanor
- Telephone reception
- Multi-line phone operation
- Multitasking Abilities
- Message routing
Timeline
Administrative Assistant
Colliers
02.2008 - 12.2023
High School Diploma -
Patterson High School