Sara Tavassoli
Ottawa,ON
Summary
Dynamic Unregulated Care Provider at Embassy West Senior Living, skilled in patient care and conflict resolution. Successfully collaborated with health professionals to enhance care plans and improve resident outcomes. Passionate about fostering a supportive environment, I effectively monitored vital signs and contributed innovative solutions to elevate team performance. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents with a diverse group including Indigenous people. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unregulated Care Provider
Embassy West Senior Living
Ottawa, Ontario
06.2024 - Current
- Collaborated with health professionals on complex medical cases involving multiple stakeholders.
- Consulted with client care team to continually update care plans.
- Conducted assessments of client's physical, mental, emotional and social wellbeing.
- Monitored vital signs such as blood pressure, temperature and pulse rate.
- Followed safe lifting and transferring techniques to transport residents.
- Assisted with meal planning to meet nutritional plans.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Administered oral, topical and injectable medications accurately as ordered by the physician.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
Front Desk Supervisor
Embassy West Senior Living
Ottawa, Ontario
07.2023 - 05.2024
- Implemented strategies for improving customer service standards across the department.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Resolved customer complaints promptly and efficiently.
- Developed training plans for new hires or existing employees needing additional instruction in certain areas.
- Coordinated with other departments to ensure smooth operations of the front desk area.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
- Created weekly schedules for front desk staff according to business needs.
- Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Activity Assistant
Embassy West Senior Living
Ottawa, Ontario
04.2022 - 07.2023
- Conducted one-on-one activities with residents who require special attention.
- Upheld positive quality of life standards for residents of all ability levels.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Tracked resident demographics and preferences in order to develop enjoyable activities plans.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Encouraged participation from residents who are reluctant to join in group activities.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Participated in facility meetings to discuss resident needs, goals, and progress towards those goals.
- Developed individualized programs for each resident based on their interests and abilities.
- Helped residents participate in activities with basic and advanced mobility support.
Education
High School Diploma -
Nepean High School
Ottawa, ON06-2023
Bachelor of Science - Bachelors Of Health Sciences
University of Ottawa
Ottawa, ONDiploma - Fitness And Health Promotion
Algonquin College
OttawaSkills
- Patient care
- Medication administration
- Vital sign monitoring
- Care plan development
- Nutritional planning
- Team collaboration
- Conflict resolution
- Customer service
- Healthcare ethics
- Daily living assistance
- Verbal and written communication
- Patient assessments
- Team coordination
- Operational efficiency
- Safety compliance
- Cross-cultural sensitivity
Languages
English
Native/ Bilingual
Persian
Native/ Bilingual
French
Limited
Certification
- RAX Certificate
- First aid/ CPR level C + BLS
- Delf B1
- Pharmacology course at Algonquin College
Timeline
Unregulated Care Provider
Embassy West Senior Living
06.2024 - Current
Front Desk Supervisor
Embassy West Senior Living
07.2023 - 05.2024
Activity Assistant
Embassy West Senior Living
04.2022 - 07.2023
High School Diploma -
Nepean High School
Bachelor of Science - Bachelors Of Health Sciences
University of Ottawa
Diploma - Fitness And Health Promotion
Algonquin College
Similar Profiles
BHAGYA HERATHBHAGYA HERATH
Assistant Activities Coordinator at Embassy West Senior LivingAssistant Activities Coordinator at Embassy West Senior Living
Norma RivasNorma Rivas
Care Giver and Activity Leader at West Heaven Chistian Senior LivingCare Giver and Activity Leader at West Heaven Chistian Senior Living
Shannon SpragueShannon Sprague
LPN Wellness Overnight Supervisor at Sunrise Senior Living of West BabylonLPN Wellness Overnight Supervisor at Sunrise Senior Living of West Babylon