Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sara Suarez

Chino Hills

Summary

Fluent Bilingual, Spanish and English. Experience in a variety of work for the public. Skills range from Clerical/Administrative, Medical Assistant to Caring Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Outgoing with experience caring for the needs of the public while providing encouragement and kindness. Capable to work with minimal supervision.

Overview

30
30
years of professional experience

Work History

Attendance Clerk- Upland HS

Upland Unified School District
06.2023 - Current
  • Enhanced record accuracy by diligently tracking student attendance and updating data in the system.
  • Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
  • Reduced tardiness rates by implementing effective follow-up procedures and communicating expectations to students.
  • Support school administration by generating accurate attendance reports for decision-making purposes.
  • Monthly attendance report to generate funds for the school.
  • Translate concerns to and from Spanish speaking parents/students.
  • Facilitated communication between teachers and administration regarding student absences, leading to better support for struggling students.
  • Managed high volumes of incoming calls from parents or guardians reporting absences, ensuring proper documentation for each case.
  • Maintained confidentiality when dealing with sensitive information pertaining to student records and family situations related to absences or tardiness.
  • Unenrolled students with accuracy to expedite the students transfer to new school of choice.

Health Clerk Sub & Administrative Clerk Sub

Pomona Unified School District
12.2022 - Current
  • Support staff members by assisting with data entry, word processing, completing work orders and creating and maintaining files.
  • Prepare outgoing correspondences and responded to telephone inquiries promptly.
  • Created, faxed and filed records for office personnel.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.

Health Tech Sub & Administrative Clerk Sub

Upland Unified School District
01.2023 - 05.2023

Offered advice and assistance, paying attention to special needs or wants.

  • Updated and maintained information
  • Answered telephone calls promptly to avoid on-hold wait times.
  • Identified and responded to Parent/Student requests and concerns through email, online chat and phone for both English and Spanish-speaking Parent/Student.
  • Kept reception area clean and neat to give visitors positive first impression.

Volunteer Bible Teacher

Self Employed Services
11.2004 - 01.2023
  • Employed variety of instructional aids, methods and materials to provide for creative teachings, helping children/adults grow spiritually.
  • Adapted bible verses and lessons into stories and activities to help children/adults comprehend scriptures.
  • Taught local peoples skills to improve living conditions.
  • Applied teaching techniques to achieve curriculum goals within framework of church's philosophy.
  • Organized and labeled materials and displayed students' work by ages and perceptual skills.

Child Care Provider

Self Employed Services
11.2019 - 12.2022
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Met with parents about daily activities, positive developments and issues.

Loan Processor

First Mortgage Corporation
11.2001 - 07.2003
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering a variety of loans.

Receptionist/Loan Officer Assistant

Irwin Mortgage
11.1994 - 10.2001
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Assembled important paperwork and disclosures for borrower.
  • Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.
  • Scheduled meetings and appointments and maintained well-organized master calendar.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

Medical Assistant Front/Back Office Medical Assistant

Clinica Medica Latina
08.1994 - 10.1999
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Ordered prescription refills on behalf of existing office patients.
  • Triaged patients in-person and via telephone to help optimize clinical resources.
  • Cross-trained in front-office procedures to back up reception staff.
  • Created new patient charts and scanned documentation before and after appointments into EHR system.
  • Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
  • Helped nurses and doctors with patient procedures such as Physical, well baby checks, & gynecology examinations.

Education

Baldy View Regional Occupational Program
Ontario, CA

High School Diploma -

Diamond Bar High School
Diamond Bar, CA
06.1993

No Degree - Medical Assistant Front/Back Office

Baldy View Regional Occupational Program
Ontario, CA
06.1993

Skills

  • Safety Monitoring and Management
  • Activity Station Maintenance
  • Administrative Support
  • Observing and Monitoring Behavior
  • Coordination and Teamwork
  • Multitasking and Time Management
  • Business Correspondence

Languages

Spanish
Native or Bilingual

Timeline

Attendance Clerk- Upland HS

Upland Unified School District
06.2023 - Current

Health Tech Sub & Administrative Clerk Sub

Upland Unified School District
01.2023 - 05.2023

Health Clerk Sub & Administrative Clerk Sub

Pomona Unified School District
12.2022 - Current

Child Care Provider

Self Employed Services
11.2019 - 12.2022

Volunteer Bible Teacher

Self Employed Services
11.2004 - 01.2023

Loan Processor

First Mortgage Corporation
11.2001 - 07.2003

Receptionist/Loan Officer Assistant

Irwin Mortgage
11.1994 - 10.2001

Medical Assistant Front/Back Office Medical Assistant

Clinica Medica Latina
08.1994 - 10.1999

Baldy View Regional Occupational Program

High School Diploma -

Diamond Bar High School

No Degree - Medical Assistant Front/Back Office

Baldy View Regional Occupational Program
Sara Suarez