Sara St. Germain
PO. Box 14,Grimshaw,AB
Summary
Managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
10
10
years of professional experience
Work History
Merchandiser
Shoppers Drug Mart
10.2016 - Current
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored store traffic and customer engagement to determine display effectiveness.
- Monitored and replenished display inventory and restructured according to available stock.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Banquet Coordinator
Chateau Nova Hotel
01.2018 - 12.2023
- Improved event efficiency by organizing and coordinating banquet setup, teardown, and equipment management.
- Streamlined communication channels by liaising between kitchen staff, service team, and clients for smooth event execution.
- Facilitated successful events by coordinating staff schedules, delegating tasks efficiently, and providing clear direction during high-pressure situations.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Enhanced overall guest experience by addressing concerns promptly, professionally resolving issues as they arose during events.
Receptionist
Grimshaw Chiropractic Care Center
06.2014 - 05.2017
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
Grimshaw Public School
Grimshaw, AB06-2017
Skills
- Reliable and punctual; good time management
- Friendly and outgoing
- Verbal and written communication
- Familiar with Microsoft Word
- Great customer and client relations
- Willingness to learn and train
Timeline
Banquet Coordinator
Chateau Nova Hotel
01.2018 - 12.2023
Merchandiser
Shoppers Drug Mart
10.2016 - Current
Receptionist
Grimshaw Chiropractic Care Center
06.2014 - 05.2017
High School Diploma -
Grimshaw Public School
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