Sara Stemmler
Red Deer,AB
Summary
Dynamic professional with a proven track record at Murray GM, excelling in customer service and problem-solving. Leveraged attention to detail to enhance client satisfaction and streamline service workflows. Adaptable team player, effectively educating customers on service options, resulting in increased dealership engagement and loyalty.
Overview
11
11
years of professional experience
Work History
Warranty Clerk
Pentagon Farm Center
Lacombe, AB
05.2009 - 11.2013
Service Advisor
Murray GM
Moose Jaw, SK
03.2003 - 10.2008
- Assisted customers with questions and scheduling service appointments to support a positive experience.
- Coordinated appointments and follow-up communications to aid in client satisfaction.
- Provided clients with vehicle maintenance details to assist in making informed choices.
- Managed customer records through dealership systems for precise service tracking.
- Collaborated with technicians to prioritize service requests and streamline workflow efficiency.
- Educated customers on service options and promotions, increasing awareness of dealership offerings.
Education
GED -
Elmira District Secondary Scool
Elmira, ON06-1998
Skills
Teamwork
Customer service
Problem-solving
Attention to detail
Adaptability and flexibility
Languages
English
Full Professional
Timeline
Warranty Clerk
Pentagon Farm Center
05.2009 - 11.2013
Service Advisor
Murray GM
03.2003 - 10.2008
GED -
Elmira District Secondary Scool