Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

SARA Sajimon Thankam

Hospitality
Toronto

Summary

Dedicated and enthusiastic hospitality professional with 3 years of experience in hospitality sector. Reliable team collaborator who adapts well to changing needs, showcasing strong interpersonal and communication skills.


Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Shift manager

Burger’s priest
02.2022 - Current
  • Handling customer complaints and resolving issues
  • Making sure that health and safety rules are followed
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Managing cash handling procedures
  • Training employees how to handle food, cook and prepare food

Front Desk Guest Service Agent

Taj Hotels
07.2020 - 11.2021
  • Greeted guests warmly and provided personalized check-in and check-out experience
  • Efficiently handled reservation and cancellation
  • Accurately managed payment and billing transactions
  • Coordinated with other departments for guest needs

Education

Global hospitality business development -

Seneca Collage
01.2022 - 04.2023

BSc hospitality and hotel administrations - undefined

Oriental school of hotel management
05.2017 - 07.2020

Skills

  • Multitasking

  • Time management

  • Hotel software (Opera)

  • Team collaboration

  • Handling customer complaints

  • Effective communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [12] staff members.
  • Resolved product issue through consumer testing.

Certification

Food Safety Modernization Act Certification – Food and Drug Administration, or accredited third parties.

Timeline

Shift manager

Burger’s priest
02.2022 - Current

Global hospitality business development -

Seneca Collage
01.2022 - 04.2023

Front Desk Guest Service Agent

Taj Hotels
07.2020 - 11.2021

BSc hospitality and hotel administrations - undefined

Oriental school of hotel management
05.2017 - 07.2020
SARA Sajimon ThankamHospitality