Increased accuracy of cost estimates by conducting comprehensive material takeoffs and analyzing subcontractor bids.
Applied knowledge of transportation planning principles in contributing to the successful design of roadway, pedestrian, and bicycle infrastructure projects.
Enhanced client satisfaction by providing timely progress updates and addressing concerns throughout project execution.
Assisted in the development of effective stormwater management plans for sustainable urban development projects.
Supported project managers in developing accurate construction schedules, ensuring timely completion of milestones.
Facilitated effective communication between project stakeholders by organizing meetings and preparing presentation materials.
Slide Attendant
World Waterpark
12.2023 - 05.2025
Enhanced guest safety by enforcing guidelines and monitoring slide usage.
Maximized park attendance by providing excellent customer service to guests.
Assisted in emergency situations, ensuring guests were evacuated safely and efficiently.
Trained new Slide Attendants on proper procedures and park protocols, maintaining a high level of staff competence.
Resolved guest concerns with empathy and professionalism, promoting overall satisfaction.
Provided clear instructions to guests before they used the slides, ensuring understanding and adherence to safety rules.
Zip-line Attendant
World Waterpark
07.2023 - 05.2025
Enhanced guest safety by conducting thorough equipment inspections and maintenance.
Increased customer satisfaction through friendly and efficient service during zip line tours.
Delivered engaging safety briefings, ensuring all participants understood proper zip line techniques.
Assisted guests with equipment adjustments to ensure a secure and comfortable fit for their zip line experience.
Maintained a clean and organized work environment, contributing to the overall positive atmosphere for guests.
Collaborated with team members to efficiently manage large groups of customers during peak times.
Collaborated with team members to improve overall service quality and guest experience.
Sales Associate
La Senza
02.2023 - 06.2023
Greeted customers at the door and assisted with purchases
Answered customer questions and advised shoppers about sales
Developed positive customer relationships through friendly greetings and excellent service
Make sales floor neat and presentable to customers.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Increased sales revenue through effective product recommendations tailored to individual customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Seasonal Sales Associate
Garage Clothing
10.2022 - 01.2023
Provided exceptional customer service, generated sales and participated in all the essential duties necessary to the effective day-to- day operation of the store, including the support of all visual and brand directives
Responsible for helping count the cash registers and deposit the money
Restocked the store with more products and organized displays
I was responsible of being in the center of all store activities, ensuring cash out operations run smoothly and efficiently
I'm reliable team player, possessing a keen eye for details and good math skills, with the ability to keep a balanced till
Educated customers about new clothes to incite excitement and a positive relationship with customers
Developed posititve customer relationships through friendly greetings and excellent services
Responsible for greeting customers at the entrace, informing customers of the sales, helping customers retrieve sizes, and store clean up.
Sales Associate
Bath and Body Works
09.2021 - 11.2022
Coming in after operating hours and resetting the floor displays for the new floor sets
Being a team player, working with others, aswell as alone to accomplish my goals
Working fast but efficiently to meet time management expected of floor teams
Speaking with customers and uncovering their needs in other to sell as many products as possible
Answering any and all questions and using my resources to find an answer or solution
Responsible for rining up the sales and dealing with any returns or exchanges
Stocked and replenished merchandise according to store merchandising layouts
Welcomed customers into the store and helped them locate products
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Education
Bachelor of Science - Civil Engineering
University of Alberta
Edmonton, AB
06.2028
High School Diploma -
Jasper Place School
Edmonton, AB
06.2023
Skills
Excellent written and verbal communication skills, Confident, articulate, and professional speaking abilities (and experience)
Empathic listener and persuasive speaker
Strong communication skills, patience with others, active listening skills
Organizational skills
Creating and keeping deadlines Delegation Goal setting and meeting goals, decision making, managing multiple things at a time
Team management, project management
Conflict Management, combine patience, determination, and persistence to troubleshoot client issues, results-oriented problem
Solver, handling complaints from parents, clients, customers, or citizens, skilled at evaluating options and generating solutions