Sara Ruffolo

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
• Assisting customers with inquiries, providing advice on pet care and products, and ensuring a positive shopping experience
• Operating cash registers, managing financial transactions, and balancing tills
• Promoting products, upselling, and meeting sales targets

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Scheduled office meetings and client appointments for staff teams.
• Executed record filing system to improve document organization and management.
• Recruited and organized Focus Groups
• Assisted in report writing and preparing data reports

● Answer phones, book appointments, sell memberships, gift cards, and upgrades

● Maintain a professional and clean work environment and appearance

● Promote health/ wellness benefits of massage therapy and skin care

• Promoted spa packages and retail products effectively, increasing sales revenue for the business.
• Maintained accurate client records to provide personalized services during each visit.
• Assisted in marketing efforts through social media updates or promotional materials development.

● Helping with the pricing, boxing, weighing, and stocking bakery department products, rotating them as necessary to ensure quality

● Using scale printer machine, ensuring weights are priced correctly

● Providing assistance by responding to customer questions in an effective manner

● Keeping a clean, neat, counter and work production area

• Managed cash register after end of shift to balance and record accurate transactions.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.