Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

SARA RIZWAN

Edmonton,Alberta

Summary

I am a dedicated and motivated second-year medical student at Near East University, in Northern Cyprus. As a 21-year-old medical student, I wish to explore a physician-shadowing opportunity to deepen my clinical exposure and complement my formal medical training. I bring hands-on experience from working in a fast-paced medical office environment. Through this history, I have a proven track record of professionalism, attentive patient interaction, and administrative proficiency. Excellent communication skills, and the ability to adapt quickly in dynamic settings, have allowed me to succeed in every past role I’ve been fortunate enough to be in. I carry fluency in English and Urdu, while having capable conversational abilities in Hindi and Punjabi. These skills allow me to contributes to the wide array of patients I am able to look after. I am committed to learning from a respected medical expert to enhance my clinical judgment, to build a foundation for my medical pathway, and to deepen my overall understanding of patient-centred care.

Overview

3
3
years of professional experience

Work History

Medical Office Assistant

Granville Medical Clinic
Edmonton, AB
03.2023 - 03.2024
  • Managed front-desk reception functions including patient scheduling, check-ins/check-outs, and payments for billing to ensure the overall efficiency of the clinic's workflow.
  • Directed patients to examination rooms, addressed preliminary questions, and assisted in preparing for physician consultations.
  • Supported physicians by completing insurance forms, processing referrals, and ensuring timely documentation.
  • Handled high volumes of incoming patient calls by addressing inquiries and directing communication appropriately.
  • Monitored and restocked medical supplies in exam rooms to maintain readiness for patient care.
  • Displayed a clean and welcoming reception area while implementing COVID-19 safety protocols.
  • Executed various administrative duties including filing, copying, and faxing sensitive documents.

Receptionist

Toyota Dealership
Sherwood Park, AB
03.2022 - 03.2023
  • Greeted and assisted visitors/clients by redirecting them to the appropriate department.
  • Managed appointment scheduling and maintained accurate, up-to-date client records.
  • Answered and directed incoming phone calls effectively while providing solutions to their needs.
  • Addressed and resolved client concerns with tact and professionalism, ensuring a positive customer experience.
  • Supported overall office operations through clerical responsibilities including data entry, scanning, photocopying, and faxing.

Seasonal Sales Consultant

Micheal Hill
Edmonton, AB
11.2022 - 01.2023
  • Provided exceptional customer service by offering personalized product recommendations and detailed information on jewelry selections.
  • Guided clients through high-value purchase decisions by sharing knowledge of gemstones, precious metals, and design features.
  • Assisted customers in locating merchandise, recommending suitable options to meet individual preferences and needs.
  • Contributed to increased sales and customer satisfaction by creating positive, memorable shopping experiences.
  • Fostered client loyalty and return visits through attentive, trustworthy service during the busy retail season.

Customer Service Agent

Flair Airlines
Edmonton, AB
07.2022 - 09.2022
  • Worked flexible shifts, including overnight, daytime, and evening hours, in a fast-paced airport environment.
  • Managed gate assignments and communicated real-time flight updates to passengers, ensuring clarity and reducing travel-related stress.
  • Verified travel documents at departure gates while maintaining strict compliance with security and safety protocols.
  • Supported pre-flight safety by performing routine checks and coordinating with flight crews as needed.
  • Provided attentive assistance to passengers with disabilities, escorting them between terminals and aircraft.
  • Accurately tagged and routed baggage for appropriate loading and screening, ensuring timely and secure transport.

Crew Member

McDonald's
Leduc, AB
06.2021 - 11.2021
  • Delivered excellent customer service by prioritizing guest needs and maintaining a friendly, inclusive environment for all age groups.
  • Thrived in a high-pressure, fast-paced setting while maintaining composure throughout job functions
  • Handled cash transactions and operated point-of-sale systems with attention to detail and accountability.
  • Followed strict sanitation protocols and health guidelines, particularly during the COVID-19 pandemic, to ensure a safe dining experience.

Education

Bachelor of Medicine -

Near East University
Nicosia, Northern Cyprus
06-2030

High School Diploma -

JPercy Page
Edmonton, AB
06-2022

Skills

  • Strong verbal and written communication in clinical and administrative settings
  • Keen attention to detail, with accurate information handling
  • Empathetic approach to patient interaction and care
  • Ability to follow medical protocols and physician instructions precisely
  • Adaptability and composure in fast-paced healthcare environments
  • Effective time management and organizational skills
  • Foundational medical knowledge from current medical school training
  • Awareness of hygiene, infection control, and COVID-19 safety protocols

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Professional
Punjabi
Limited

References

References available upon request.

Timeline

Medical Office Assistant

Granville Medical Clinic
03.2023 - 03.2024

Seasonal Sales Consultant

Micheal Hill
11.2022 - 01.2023

Customer Service Agent

Flair Airlines
07.2022 - 09.2022

Receptionist

Toyota Dealership
03.2022 - 03.2023

Crew Member

McDonald's
06.2021 - 11.2021

Bachelor of Medicine -

Near East University

High School Diploma -

JPercy Page
SARA RIZWAN