Sara Rezanejadshirazi
Toronto,ON
Overview
9
9
years of professional experience
Work History
Product Manager
Food Industrial Packaging Company
Shiraz
03.2015 - 10.2022
- Ensure that the product is thoroughly tested for quality, functionality, and performance. Address any issues that arise during testing. Ensure high quality products are delivered on time.
- Collaborate with cross-functional teams (design, engineering, marketing, etc.) to define detailed product requirements.
- Define the product's unique value proposition and positioning in the market.
- Ensure the product strategy aligns with the company's overall goals and objectives.
Beauty Advisor
Rumi Cosmetic Store
Shiraz
07.2021 - 05.2022
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Provided customers with product advice and recommendations based on their individual needs.
- Greeted customers upon entering store or salon and established friendly relationships with them. Created a positive shopping experience for each customer through effective communication.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
Bridal Dresses Sales Associate
Rumi Bridal Dresses Shop
Shiraz
07.2021 - 05.2022
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change. Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment.
- Built relationships with customers to encourage repeat business.
- Analyzed customer feedback data to recommend improvements in service quality.
Barista
Soroush Cafe
Shiraz
07.2022 - 09.2022
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Customer Service Representative - Seasonal
LCBO
Toronto, ON
12.2023 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Followed company security procedures for handling large sums of money.
Education
Associate of Science - Computer
Azad University
09.2008
Skills
- Welcomed and assisted costumers in a professional and courteous manner
- Conducted daily financial transactions
- Maintained accurate records of transaction and balanced cash drawers at the end of the shift
- Interpersonal Communication
- Ability to multitask and prioritize tasks
- Teamwork and Collaboration - Active listening - Adaptability
- Attention to details - Critical thinking - Effective communication - Emotional intelligence Empathy - Friendliness - Negotiation skills - Open-mindedness
Languages
English
Full Professional
Persian
Native/ Bilingual
Timeline
Customer Service Representative - Seasonal
LCBO
12.2023 - 12.2023
Barista
Soroush Cafe
07.2022 - 09.2022
Beauty Advisor
Rumi Cosmetic Store
07.2021 - 05.2022
Bridal Dresses Sales Associate
Rumi Bridal Dresses Shop
07.2021 - 05.2022
Product Manager
Food Industrial Packaging Company
03.2015 - 10.2022
Associate of Science - Computer
Azad University