Proactive professional with a versatile background in facility management and community program coordination. Known for effective task delegation and scheduling, driving improvements in guest experiences and operational efficiency.
Work History
Assistant Pool Manager
3 Years 2 Months
City of Rosemead | 06.2023 - Current
Assisted in daily operations of pool facilities, ensuring compliance with safety regulations and maintenance standards.
Coordinated staff schedules and training sessions to optimize team performance and service delivery.
Monitored pool water quality and maintained chemical balance, enhancing guest satisfaction and safety.
Implemented customer service initiatives, resulting in improved guest experiences and retention rates.
Program Coordinator
4 Years 5 Months
City of El Monte CA | 03.2022 - Current
Coordinated community outreach programs to enhance resident engagement and participation.
Managed project timelines and deliverables, ensuring alignment with departmental goals and objectives.
Facilitated training sessions for staff on program policies and operational procedures.
Developed comprehensive reports on program performance to inform strategic decision-making.
Lifeguard
5 Years 1 Month
City of Rosemead | 05.2018 - 06.2023
Monitored pool activities to ensure safety and compliance with regulations.
Responded swiftly to emergencies, executing first aid and CPR techniques.
Conducted regular inspections of facilities and equipment for maintenance needs.
Educated patrons on water safety practices and facility rules to promote awareness.
Education
No Degree - Public Administration
California State Polytechnic University, Pomona | Pomona, CA
High School Diploma
San Gabriel High School | San Gabriel, CA | 06-2019