Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
15
15
years of professional experience
Work History
Material Handler
RK Logistics
08.2024 - Current
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Kept storage areas organized, clean, and secure to fully protect company assets.
Received and unpacked shipments and new equipment as directed.
Attached identifying tags to containers to mark with identifying shipping information.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Used hand-held scanners and physical logs to accurately track item movements.
Helped train new employees in safe practices and warehouse procedures.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Account Executive
T3 Direct Marketing
02.2013 - Current
Achieved or exceeded company-defined sales quotas.
Informed customers of promotions to increase sales productivity and volume.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Trained new employees on customer service, money handling and organizing strategies.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Kept detailed records of daily activities through online customer database.
Developed, maintained and utilized diverse client base.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Negotiated prices, terms of sales and service agreements.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Attended monthly sales meetings and quarterly sales trainings.
Human Resource Manager
Enviro Tech Chemical Services
10.2009 - 01.2012
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Motivated employees through special events, incentive programs, and constructive feedback.
Monitored and handled employee claims involving performance-based and harassment incidents.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Used technologically relevant digital systems to manage payroll and benefits programs.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Motivated employees through special events and incentive programs.
Processed employee claims involving performance issues and harassment.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Education
High School Diploma -
Sierra High School
Manteca
06-2001
Skills
Order picking
Process management
Materials management
Pallet jack operation
Warehouse organization
Customer relationship management (CRM)
POS systems
Account relations
Business development
Goals and performance
Negotiation skills
Lead development
Progress reporting
Marketing management
Customer relationship management
Sales strategies
Sales proficiency
Written and verbal communication
Customer relationships
Timeline
Material Handler
RK Logistics
08.2024 - Current
Account Executive
T3 Direct Marketing
02.2013 - Current
Human Resource Manager
Enviro Tech Chemical Services
10.2009 - 01.2012
High School Diploma -
Sierra High School
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