Overview
Work History
Education
Skills
Timeline
Generic

Sara Pradhan

scarborough,ON

Overview

8
8
years of professional experience

Work History

Administrative Executive/Front Desk Receptionist

NRK Accounting
12.2023 - Current
  • Implemented new filing systems, improving document retrieval times and organizational structure.
  • Conducted regular audits of office supplies, optimizing inventory management and reducing costs through better procurement strategies.
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collected data, input records, and protected electronic files.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Scheduled appointments and meetings, organized materials and prepared rooms.


Customer Sales & Service Agent

StorageVaultCanada
04.2023 - 12.2023
  • Provided personalized support to resolve 200+ customer inquiries weekly, enhancing overall customer satisfaction and retention.
  • Maintained a 90% issue resolution success rate, ensuring seamless service delivery and positive client experiences.
  • Streamlined customer service processes by identifying inefficiencies and implementing solutions, leading to faster response times and improved issue resolution.

Sales Associate

Winners
08.2017 - 10.2022
  • Assisted over 500 customers weekly in a fast-paced retail environment, providing personalized service and contributing to a 25% improvement in customer satisfaction scores.
  • Resolved pricing issues, returns, and customer inquiries, enhancing problem-solving and interpersonal skills to ensure a seamless shopping experience.
  • Worked collaboratively with team members to restock merchandise, maintain store presentation, and improve checkout efficiency, leading to a 15% reduction in wait times during peak hours.

Education

Ontario College Diploma - Business Marketing

Fanshawe College
London, ON
04.2026

Skills

  • Technologies: Microsoft Excel, Adobe Photoshop, Google Analytics,, Mailchimp, Canva, Capcut, ChatGPT
  • Customer relations
  • Front desk management
  • Document management
  • Office equipment proficiency
  • Administrative support

Timeline

Administrative Executive/Front Desk Receptionist

NRK Accounting
12.2023 - Current

Customer Sales & Service Agent

StorageVaultCanada
04.2023 - 12.2023

Sales Associate

Winners
08.2017 - 10.2022

Ontario College Diploma - Business Marketing

Fanshawe College

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Sara Pradhan