Sara Pears
Bowser,B.C
Summary
Dynamic hospitality professional with expertise in cash handling and customer relations. Proven ability to enhance guest experiences through strong interpersonal skills and creative problem-solving. Recognized for maintaining high standards of cleanliness and organization, contributing to a welcoming environment for all patrons.
Overview
1
1
Certification
Work History
Cashier Team Lead
Tim Hortons
Courtenay
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Trained team members on cash register operation and cash handling.
- Provided support during high traffic times by stepping into cashier roles when necessary.
- Developed strong relationships with repeat customers through friendly proffesional interactions.
- Contributed to a positive work environment.
Housekeeper
Astoria Hotel
Jasper
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
Server
Casa Loma Senior Village
Courtenay
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Georges P Vanier
Courtenay, BC2007
Skills
- Hospitality service expertise
- Cash handling
- Food preparation and safety
- Menu memorization
- Vacuuming
- Window cleaning
- Housekeeping
- Stocking and replenishing
- Creative problem solving
- Customer Relations
Certification
- Food Safe Valid until, 2027
Vocational Training
- Comox Valley Peppermill Program
Timeline
Cashier Team Lead
Tim Hortons
Housekeeper
Astoria Hotel
Server
Casa Loma Senior Village
High School Diploma -
Georges P Vanier