Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

SARA PACHECO

Toronto

Summary

Detail-oriented individual with proven ability to manage multiple tasks with efficiency and accuracy. Excellent interpersonal, communication, and computer skills. Committed to providing customers with the best possible support and assistance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

VINO VOLO
02.2025 - Current
  • Crafted signature cocktails and beverages, ensuring quality and consistency.
  • Managed bar inventory, tracking supplies and minimizing waste.
  • Trained new staff on bartending techniques and customer service standards.
  • Collaborated with kitchen staff to synchronize food and beverage service.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Bar 6ix Sports and Wings
12.2023 - Current
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Memorized menu to help diners make informed meal choices.
  • Prepared and served food and beverages to customers.

Medical Office Secretary

Dr. Abdul Aziz Walele
02.2023 - Current
  • Answered phone calls to provide assistance, information with patients.
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Scheduled and confirmed patient appointments and consultations.
  • Communicated with patients with compassion while keeping medical information private.
  • Thorough knowledge of ACCURO EMR. Fax perscriptions and lab requisitions to FMD offices, pharmacies or used password protected email to patients.
  • File all documents coming into the fax box including: bloodwork, consultation notes, progress notes and perscriptions.
  • Scanned documents into the EMR and filed according to patient.

Hostess

Chiang Mai Thai
03.2023 - 09.2023
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.

Clinic Secretary

Ortho-Physiotherapy Clinic, Humber College
04.2022 - 01.2023
  • Thorough knowledge of excel and problem solving was gained when it was necessary for balancing all payments and balance reports.
  • Thorough knowledge of universal scheduling and even telus health
  • Coded transactions according to internal company system to avoid errors.
  • Scanned documents and manually entered data to update Antibex filesVerified patient demographic data, forms and insurance information.

Cashier Team Lead

Zara Canada
12.2021 - 07.2022
  • Implemented procedures for proper cash handling, training staffmembers on practices.
  • Coached and trained team of sales associates to contribute to the development of store team.
  • Trained cashiers on store policies and performance standards tomaintain optimal customer service levels.
  • Listened to customer complaints, resolved issues and escalated complex concerns to assistant manager for resolution.
  • Assisted cashiers in balancing cash tills at close of shift.
  • Handled exchanges and returns and escalated customer complaintsaccording to company policy.

Cashier

Mad Mexican
06.2021 - 12.2021
  • Worked as a cashier in the market which consisted of cashingcustomers out, doing take out over the phone and in person.
  • During this time I also learned different areas and am experienced in:hosting, serving, expodizing and food running as well.
  • Facilitated communication between kitchen and wait staff to meet customers' expectations.
  • Reviewed and periodically updated seating chart to reflect open and occupied seating.
  • Gave the best possible customer experience while also being helpfulwith any questions with recommendations and allergies.

Education

Associate of Science - Practical Nursing Candidate

Centennial College of Health and Sciences
Scarborough
12.2026

High School Diploma - undefined

Monsignor Percy Johnson
Toronto, Ontario
01.2021

Skills

  • Able to work independantly and with a team
  • Verbal and Written Communication
  • Critical Thinking
  • Organization and Time Management
  • Works well under pressure
  • Attention to detail

Languages

Spanish Fluent
Native or Bilingual
French
Limited Working

Certification

Smart Serve

Timeline

Bartender

VINO VOLO
02.2025 - Current

Server

Bar 6ix Sports and Wings
12.2023 - Current

Hostess

Chiang Mai Thai
03.2023 - 09.2023

Medical Office Secretary

Dr. Abdul Aziz Walele
02.2023 - Current

Clinic Secretary

Ortho-Physiotherapy Clinic, Humber College
04.2022 - 01.2023

Cashier Team Lead

Zara Canada
12.2021 - 07.2022

Cashier

Mad Mexican
06.2021 - 12.2021

High School Diploma - undefined

Monsignor Percy Johnson

Associate of Science - Practical Nursing Candidate

Centennial College of Health and Sciences

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