SARA O'DONNELL

• Level 1 Insurance License
• Awarded Employee of the year for the Northern region 2019
• In charge of contacting customers to remind them of upcoming renewals
• Handled monthly inventory reports and supply orders
• Issued and renewed Drivers licenses, handling clients sensitive and important documents with care.
• Issued standardized testing for learners driver’s licenses
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
• Explained advantages, features and disadvantages of various policies to promote sale of plans.
• Obtained underwriting approval by completing application for coverage
• Determined client needs and financial situations by listening and suggesting options
• Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
• Using word, teams, and excel on an everyday basis.
• Maintained daily till floats and managed deposits.
• Developed long-lasting relationships with clients to ensure consistent retention and loyalty.

• Operated machining equipment safely with team of operators.
• Adhered to heavy equipment safety and operation protocols.
• Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
• Maximized equipment and personnel protection by identifying and avoiding hazards.

Maintained sharp customer service skills through various part-time positions while seeking a full-time role.

• Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
• Pleasantly greeted customers and provided prompt and courteous service at all times
• Collected carts from parking lot and designated returns
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule
• Created attractive displays to promote items
• Trained new cashiers on procedures, customer service and sales techniques
• Confirmed amount of product available and placed orders based on need
• Restocked, arranged and organized merchandise in front lanes to drive product sales