Sara Nazemi
Hamilton,ON
Summary
Organized and dependable professional and multitasker with experience in customer service and collaborating with team members. Hardworking and passionate student, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill, efficiency, and a positive attitude.
Overview
1
1
year of professional experience
Work History
Restaurant Server
Boston Pizza
03.2023 - Current
- Enhance customer satisfaction by providing attentive and personalized service during busy shifts.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting coworkers during peak hours, ensuring smooth operations.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Sales Associate
Hudson's Bay
09.2022 - 01.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Bachelor of Arts - Social Psychology
McMaster University
Hamilton, ON05.2025
High School Diploma -
Bodwell High School
North Vancouver, BC03.2020
Skills
- Complaint Resolution
- Adaptability and flexibility
- Customer Service
- Teamwork and Collaboration
- Effective Communication Skills
- Fluent in English and Farsi
- Problem-Solving
- Positive Attitude
- Organizational skills
Languages
English
Farsi
Timeline
Restaurant Server
Boston Pizza
03.2023 - Current
Sales Associate
Hudson's Bay
09.2022 - 01.2023
Bachelor of Arts - Social Psychology
McMaster University
High School Diploma -
Bodwell High School
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