A newly graduated MBA with extensive experience in data analysis, process improvement, and cross-functional collaboration. Proven track record in utilizing business analysis tools to optimize operations and support strategic business initiatives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
DrNext
04.2020 - 08.2022
Launched an online prescription platform, increasing user registrations by 8.2% through targeted video campaigns on Instagram and LinkedIn, directly contributing to brand growth.
Boosted audience engagement by 4.5% and expanded market reach by 5% through strategic social media content that emphasized inclusivity and diversity.
Enhanced community interaction, improving customer satisfaction scores by 5.5% by maintaining swift response times under three hours.
Led data-driven marketing strategy revisions, optimizing social media engagement and performance using Metabase analytics.
Collaborated with cross-functional teams to gather requirements, ensuring accurate and comprehensive project documentation.
Developed and maintained dashboards and reports, providing key stakeholders with real-time performance metrics and facilitating data-driven decision-making.
Drove a 5% increase in visitor traffic through market research and promotion of virtual consultations, successfully outperforming competitors.
Conducted in-depth data analysis using CRM and Metabase to identify trends and recommend actionable insights, improving departmental efficiency by 15%.
Provided training and support to team members on data analysis tools and best practices, fostering a culture of continuous improvement and learning.
Marketing and Product Specialist
Merck KGaA
11.2017 - 03.2020
Leveraged extensive market research and digital media expertise to enhance educational outreach and advisory services for healthcare professionals, significantly boosting brand credibility and trust through informed content strategies
Boosted revenue by 5% in key territories over three months, utilizing CRM analytics and competitive benchmarking to inform targeted sales and marketing strategies and improve territory management
Applied CRM analytics to refine marketing strategies, achieving enhanced product positioning that resonated with diverse audiences and boosted market engagement by 3.8% within three months through tailored messaging
Spearheaded cross-functional collaboration between marketing and sales teams, ensuring that product promotion strategies were in sync with overall brand objectives, resulting in a unified and effective market presence.
Education
Master of Business Administration (MBA) -
University Canada West
01.2024
Skills
Communication Skills
Facilitation
Google Analytics
Analytical and Problem-Solving Skills
Search Engine Optimization (SEO)
Social Media Management
Microsoft Office Suite
CRM
Analytical Thinking
Collaboration and Teamwork
Operations Management
Project Management and Process Improvement
Research
Certification
Digital Marketing Professional Certification, DMI, 2023
Google Analytics Certification, Google Analytics Academy, 2024
Digital Marketing Certification, HubSpot Academy, 2024