Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sara Mirzamanesh

Summary

  • Nursing student with healthcare and customer service experience seeking a Program Assistant position at CAMH to provide compassionate support and enhance patient care through effective communication and teamwork.
  • Over 3 years of experience in healthcare services, customer service, and hospitality.
  • Current nursing student with hands-on experience from clinical placement at Sunny brook Hospital.
  • Certified in BLS, CPR, and First Aid, ensuring prompt response to emergencies.
  • Effective communication skills with a focus on patient needs and team collaboration.
  • Familiarity with mental health care practices, patient assessments, and Behavioral observations.
  • Proven ability to work independently or as part of a multidisciplinary team.

Experienced with clinical patient care, providing compassionate and effective support to healthcare teams. Utilizes strong communication and organizational skills to enhance patient outcomes. Knowledge of clinical procedures and patient advocacy ensures thorough and empathetic care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clinical Placement

Sunny brook Hospital
01.2024 - Current
  • Company Overview: Veterans Centre
  • Conducted and documented vital signs, ensuring accurate patient monitoring
  • Assisted patients with personal hygiene, including bathing, grooming, and dressing
  • Provided emotional support by actively engaging in conversations and addressing patient concerns
  • Supported elderly patients with daily activities, promoting comfort and independence
  • Maintained right documentation of patient care and observations in medical records
  • Collaborated with the healthcare team to ensure the delivery of comprehensive patient care
  • Gained hands-on experience in a multidisciplinary healthcare environment, focusing on elderly care
  • Veterans Centre

Cashier and Customer Service

Metro
01.2023 - Current
  • Provided excellent customer service, helping customers with purchases and inquiries
  • Operated cash register efficiently, ensuring accurate cash handling and POS operations
  • Resolved customer concerns promptly to maintain high satisfaction levels
  • Supported store operations by stocking shelves and maintaining cleanliness

Cash and Customer Service

Longos
01.2022 - Current
  • Delivered excellent customer service, addressing inquiries, and resolving concerns
  • Maintained accurate cash handling and POS operations
  • Fostered a welcoming environment, encouraging repeat customer visits

Customer Service Representative (Volunteer)

YMCA
01.2019 - 01.2022
  • Greeted visitors, ensured adherence to COVID protocols, and supported front-desk operations
  • Helped with organizing and maintaining premises for program needs
  • Addressed member inquiries professionally and courteously

Babysitter

Private Homes
01.2020 - 01.2021
  • Supervised and engaged children in indoor and outdoor activities
  • Assisted with grooming, meal preparation, and schoolwork
  • Ensured safety and maintained a nurturing environment

Education

Nursing Student -

12.2024

High School Diploma -

01.2019

Skills

  • Behavioural Observation and Reporting
  • Patient Assessments and Safety Monitoring
  • 1:1 Patient Interaction and Support
  • Strong Customer Service and Communication Skills
  • Proficient in MS Word
  • Proficient in Outlook
  • Proficient in Internet
  • Proficient in POS Systems
  • Adaptive
  • Creative
  • Detail-Oriented
  • WHMIS Knowledge
  • Worker Health and Safety Knowledge
  • Clinical judgment

Certification

  • Basic Life Support (BLS) Certification
  • CPR and First Aid Certification
  • WHMIS Certification
  • Accessibility for Ontario's with Disabilities Act (AODA) Certification
  • Health and Safety in 4 Steps Certification (Ministry of Labour)

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Clinical Placement

Sunny brook Hospital
01.2024 - Current

Cashier and Customer Service

Metro
01.2023 - Current

Cash and Customer Service

Longos
01.2022 - Current

Babysitter

Private Homes
01.2020 - 01.2021

Customer Service Representative (Volunteer)

YMCA
01.2019 - 01.2022

High School Diploma -

Nursing Student -

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Sara Mirzamanesh