Sara Marchuk
Bonnyville,AB
Summary
Positive and adaptable with strong interpersonal skills and problem-solving abilities. Understanding of customer service principles and proficient in operating point-of-sale systems, ensuring smooth transactions and accurate record-keeping. Committed to enhancing customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Cashier / Assistant Manager / Manager
Artful Dodger Liquor Store
Langley, BC
09.2021 - 07.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Collaborated with store manager to develop promotional strategies that boosted sales revenue.
Medical Aesthetician /Certified Laser Technician
Urban Body Laser
Vancouver, BC
03.2016 - 12.2023
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
- Conducted thorough skin assessments to determine appropriate treatment options tailored to individual needs.
Traffic Control Flagger
Go Traffic
Lower Mainland, BC
03.2019 - 03.2020
- Professionally communicated with motorists stuck in stopped traffic.
- Enhanced safety for both drivers and workers by closely monitoring work zones and adjusting flagging signals accordingly.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Contributed to an accident-free work zone by maintaining a strong focus on safety precautions and proactively addressing potential hazards.
Education
GED -
Medicine Hat College
Medicine Hat02-2023
No Degree - Medical Aesthetics & Laser Treatments
All Body Laser
Port Coquitlam, BC02-2016
Skills
- Sales promotion
- Store operations
- POS system proficiency
- Decision-making capacity
- Attention to detail
- Cash handling and management
- Time management
- Employee management
- Order management
- Front-end merchandising
- Shift oversight
- Teamwork and collaboration
Timeline
Cashier / Assistant Manager / Manager
Artful Dodger Liquor Store
09.2021 - 07.2024
Traffic Control Flagger
Go Traffic
03.2019 - 03.2020
Medical Aesthetician /Certified Laser Technician
Urban Body Laser
03.2016 - 12.2023
GED -
Medicine Hat College
No Degree - Medical Aesthetics & Laser Treatments
All Body Laser