Sara Machado
Tulare
Summary
Dynamic office manager with a proven track record at Bassett Farms Inc., excelling in customer service and office administration. Expertly maintained confidentiality and optimized office operations, enhancing productivity. Recognized for meticulous financial record-keeping and effective conflict resolution, ensuring a harmonious workplace while delivering exceptional client relations.
Overview
30
30
years of professional experience
Work History
Office Manager
Bassett Farms Inc.
11.2010 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Clerk
Escalon Livestock Market
03.2000 - 10.2010
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Retail Sales Associate
Crazy Shirts Inc
06.1995 - 05.2000
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Coordinated with stock team to expedite restocking of high-demand items.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
No Degree - General Studies
Monterey Peninsula Community College
Monterey 06-1996
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Billing
Timeline
Office Manager
Bassett Farms Inc.
11.2010 - Current
Clerk
Escalon Livestock Market
03.2000 - 10.2010
Retail Sales Associate
Crazy Shirts Inc
06.1995 - 05.2000
No Degree - General Studies
Monterey Peninsula Community College
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