Sara Lockerbie
Port Perry,Canada
Summary
Dynamic and compassionate professional with a proven track record at The John Howard Society of York Region, adept in care plan development and crisis management. Excels in multi-tasking and evaluative skills, ensuring high-quality client support. Achieved significant improvements in client well-being through innovative service coordination and effective teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Navigator
The John Howard Society of York region
Newmarket, Ontario
07.2023 - Current
- Manage a caseload of clients.
- Conduct comprehensive assessments and needs assessments, develop individualized care plans, and coordinate services to meet clients' needs.
- Collaborate with multiple teams and community agencies to provide support for individuals facing multiple challenges.
- Facilitate regular meetings with clients, families, and service providers to build care plans and support around individuals.
- Utilize electronic case management systems to document client interactions, track progress, and statistics.
- Advocate for clients' rights and needs.
- Collaborate with clients to set goals and support basic needs.
- Established a connection and conducted outreach with community agencies.
- Connected clients to community resources for a variety of services.
- Provide informal counseling.
- Engage in continuous learning opportunities.
- Provided case management services including referrals for community resources when necessary.
- Researched best practices for evidence-based interventions utilized in case management.
- Met regularly with supervisor to discuss case management strategies.
- Provided wrap around support via case management
Part Time Facilitator
The John Howard Society of York Region
Newmarket, Ontario
09.2022 - Current
- Facilitate Healthy youth preventative education groups in various schools
- Facilitate partner abuse response groups.
- Build rapport with participants
- Prepare for sessions accordingly
- Debrief with coworkers after sessions and plan for future improvement or adjustments
- Maintain positive and professional relationships with staff
- Created a safe environment for participants to express their opinions without fear of judgement or criticism.
- Adapted instruction methods based on participant feedback and engagement levels.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized technology platforms such as Zoom or Microsoft Teams for virtual orientations when necessary.
- Applied trauma-informed care principles to ensure the well-being and safety of participants.
- Recognized and addressed the unique needs of individuals affected by partner abuse, creating tailored responses to their specific experiences.
- Assisted individuals in identifying safety plans and coping strategies for navigating difficult situations.
- Managed group dynamics, addressing conflicts and tensions in a constructive manner while maintaining group safety
- Collaborated with social workers, counselors, law enforcement, and other professionals to provide comprehensive support to participants.
Lead Teacher for School Aged Children
Curiosity Child Care
Port Perry, Ontario
05.2021 - 04.2023
- Company Overview: Ministry-approved ECE.
- Managed a team of staff.
- Responsible for developing weekly activity plans that promote social-emotional, and academic growth.
- Kept the classroom up to date with operating criteria and ministry standards (DROC).
- Completed behavior tracking sheets, such as ABC and scatter plots.
- Established and maintained a schedule.
- Monitored children's development.
- Administer medications to children.
- Served meals with attention to allergies, dietary restrictions, and preferences.
- Managed a classroom of children, ensuring a positive, structured, and supportive learning environment.
- Adapted teaching methods to accommodate diverse learning styles, ensuring all children are engaged and learning effectively.
- Demonstrated flexibility and resourcefulness when addressing unexpected challenges, such as handling behavioral issues or adapting lesson plans based on children’s needs.
- Utilized creativity to create engaging, hands-on learning experiences and maintain an exciting classroom atmosphere.
Placement Student
The John Howard Society of York Region
06.2019 - 07.2020
- Co-Facilitated Healthy youth preventative education groups in various schools
- Conducted intakes for potential clients
- Organized files
- Kept current and up to date case notes
- Built rapport with participants
- Made changes / Developed sessions for groups
Wellness
Buckingham Manor
Stouffville, Ontario
06.2019 - 07.2020
- Maintained Cleanliness of Common areas in home
- Assisted nurses with nightly duties
- Assisted nurses in emergency situations E.g., Lifts, deescalating residents during behavioral outbreaks, redirecting residents
- Supported clients in navigating stressful situations
- Assisted with activities of daily living (ADLs), such as bathing, grooming, dressing, and toileting, ensuring comfort and dignity.
- Built rapport and trust with clients through empathetic, clear, and respectful communication.
- Maintained accurate records of medication administration and client health progress.
- Observed and reported changes in clients' health, including vital signs, physical condition, and emotional state.
- Helped clients maintain a comfortable and organized living space, promoting independence and well-being.
- Ensured clients' safety by identifying potential hazards in their environment, such as obstacles that could lead to falls.
Education
Child and Youth Care Advanced Diploma - Interpersonal communication, Counseling, Therapeutic Foundations, Health, wellness, and medications, Adolescent Development, Children with Exceptionalities, Therapeutic Activity Planning, Autism and Developmental Disabilities, Childhood Trauma and abuse, Youth Counselling, Indigenous Studies
Seneca College
King City, Ontario04.2023
Skills
- Planning & Organization: Prioritizing tasks, managing multiple responsibilities, and developing structured plans to meet objectives efficiently
- Multi-tasking & Decision-making: Handling various tasks simultaneously, making informed choices in high-pressure situations
- Evaluative & Problem-solving Skills: Assessing needs, identifying issues, and developing practical solutions
- Communication: Articulate in oral and written communication, with the ability to convey information clearly to diverse audiences
- Flexibility & Adaptability: Adjusting to changing circumstances and embracing new challenges
- Trauma-Informed Care & Behavioral Intervention: Providing supportive care and implementing strategies to address behavioral issues and crisis management
- Professional Boundaries & Confidentiality: Maintaining ethical standards, safeguarding privacy, and ensuring trust in client relationships
- Teamwork & Collaboration: Working effectively with colleagues to achieve common goals and provide holistic support
- Empathy & Compassion: Demonstrating a deep understanding of others’ emotions while maintaining professionalism
- PC Proficiency & Documentation: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) for documentation and reporting
- Cultural Competence & Family Support: Providing culturally sensitive services and enhancing family dynamics for stability
- Care Plan Development & Client Advocacy: Designing personal
Boards and Comittees
York Regional Homelessness Community Board Member Since 2024
Fundraising Committee Chair
Social Committee Member
Diversity & Equity committee Member
Certification
April 2023 Seneca College, King City, Ontario
Child and Youth Care Advanced Diploma program (3 years)
· Interpersonal communication
· Counseling
· Therapeutic Foundations
· Health, wellness, and medications
· Adolescent Development
· Children with Exceptionalities
· Therapeutic Activity Planning
· Autism and Developmental Disabilities
· Childhood Trauma and abuse
· Youth Counselling
· Indigenous Studies
May 2021
Red Cross First Aid Certification
November 2021
CPI Training Certification
August 2023
YASI Training Completed
March 2023 Applied Suicide intervention skills training
March 2023. Restorative Justice & Peace-Making Circles
Timeline
Service Navigator
The John Howard Society of York region
07.2023 - Current
Part Time Facilitator
The John Howard Society of York Region
09.2022 - Current
Lead Teacher for School Aged Children
Curiosity Child Care
05.2021 - 04.2023
Placement Student
The John Howard Society of York Region
06.2019 - 07.2020
Wellness
Buckingham Manor
06.2019 - 07.2020
Child and Youth Care Advanced Diploma - Interpersonal communication, Counseling, Therapeutic Foundations, Health, wellness, and medications, Adolescent Development, Children with Exceptionalities, Therapeutic Activity Planning, Autism and Developmental Disabilities, Childhood Trauma and abuse, Youth Counselling, Indigenous Studies
Seneca College
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